Creative Content Manager

Creative Discovery Museum • Chattanooga, TN

1d

About The Position

The Creative Content Manager helps bring the mission of Creative Discovery Museum to life by translating the Museum’s exhibits, programs, and experiences into compelling stories that engage our community. Serving as a key voice in the Marketing and Communications team, this role develops the narratives, visuals, and written content that support integrated campaigns. Reporting to the Director of Marketing and Communications, and in close collaboration with the Marketing Manager, the Creative Content Manager connects organizational priorities with audience interests, transforming strategy and programmatic goals into meaningful stories that inspire visitation, participation, and deeper engagement with the Museum.

Requirements

• Bachelor’s degree in Marketing, Communications, Design, or a related field OR equivalent years of experience.
• 3-5+ years of experience in marketing, communications, social media, content creation, or related fields.
• Portfolio demonstrating design, storytelling, and content creation skills
• Strong graphic design skills, with experience working in content and layout design tools such as Canva and/or Adobe Creative Suite
• Photography and/or video editing experience preferred
• Excellent written and verbal communication skills
• Understanding of social media strategy and audience engagement best practices, and experience with social media scheduling platforms like Later, Hootsuite
• Strong organizational skills with the ability to manage multiple projects simultaneously.
• Experience with project management software like Monday.com, Asana preferred.

Nice To Haves

• Creative and highly collaborative
• Strong visual and editorial instincts, with great attention to detail
• Adaptable and comfortable working in a fast-paced environment
• Curious about audiences and community connection
• Self-directed while also thriving in a team structure
• Able to balance creativity with deadlines and organizational priorities

Responsibilities

• Develop campaign themes, storytelling frameworks, and content narratives that support organizational goals.
• Translate strategic objectives into audience-centered messaging and creative concepts.
• Create core messaging and content plans for campaigns that ensure consistency across communication channels.
• Identify opportunities to elevate Museum stories through compelling and innovative content.
• Design and produce visual assets that support marketing campaigns, including social media graphics, email visuals, website assets, signage, digital displays, and promotional materials.
• Capture and edit photo and video content for campaigns, events, and organizational storytelling.
• Maintain visual consistency and brand standards across all marketing communications.
• Develop creative systems and templates that support efficient campaign execution.
• Collaborate with cross-departmental teams to bring Museum programs, events, exhibits, and initiatives to life through creative storytelling.
• Write and edit copy for email marketing, social media, website content, advertising, media materials, and promotional campaigns.
• Develop integrated content plans that connect messaging across channels and adapt content to meet the needs of different audiences.
• Create content that inspires engagement, participation, visitation, membership, and community connection.
• Manage day-to-day audience engagement across digital platforms.
• Foster meaningful conversations and relationships with Museum audiences online.
• Monitor audience sentiment, trends, and opportunities for engagement.
• Serve as an advocate for audience perspectives within campaign development and content planning.

Benefits

• Full-time, hourly ($20-23.00/hour)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level