Creative Account Executive

Mohegan•Uncasville, CT

5d•Onsite

About The Position

The Creative Account Executive bridges Marketing stakeholders and the Creative Services/Design teams, translating marketing objectives into clear, actionable creative briefs. Reporting to the Creative Online Marketing Manager, Creative Services, this role ensures alignment with brand standards, campaign strategy, and business goals across every project. The role owns intake and briefing for assigned campaigns, partnering with Marketing, CRM, Acquisition, Events, VIP, Product, Compliance, and external agencies to gather all necessary information upfront. Throughout the creative lifecycle, this role acts as campaign steward, reviewing work against the brief, flagging gaps, and confirming deliverables meet approved standards before final sign-off and delivery. Rather than directing creative execution, the Account Executive drives clarity and efficiency, reducing revisions and setting each project up for success before it enters and leaves Creative Services.

Requirements

Bachelor's degree in Marketing, Communications, Advertising, or related field (or equivalent experience may be considered)
4 to 6 years of experience in account management, project management, or creative operations, ideally within an in-house creative team, agency, or marketing organization
Experience managing multiple concurrent projects/campaigns from intake through delivery
Strong understanding of the creative development process (briefing, concepting, design, revisions, approvals)
Excellent written skills, with the ability to translate marketing objectives into clear, actionable creative briefs
Strong cross-functional communication and stakeholder management skills, with experience working across Marketing, CRM, Compliance, Product, and external agency partners
Highly organized, with strong attention to detail and the ability to manage competing deadlines
Ability to evaluate creative work objectively against brief and brand standards (without directing creative execution)
Skilled in providing and accepting constructive feedback with diplomacy and respect across diverse teams and seniority levels
Intermediate knowledge Microsoft Suite products and applications
Mohegan Corporate office and departmental policies and procedures
Appropriate regulations that pertain to Mohegan Information Systems

Responsibilities

Serve as the first point of contact for assigned marketing initiatives.
Partner with stakeholders to gather complete project requirements.
Develop, refine, and validate creative briefs before work is assigned to the Creative Design team.
Ensure campaign objectives, target audience, messaging, deliverables, timelines, jurisdictions, compliance requirements, and success metrics are clearly documented.
Identify missing information and proactively resolve ambiguities prior to creative kickoff.
Translate business and marketing objectives into actionable creative direction.
Ensure campaign strategy remains consistent across CRM, Paid Social, DSP, Organic Social, Events, VIP, Property Marketing, and other marketing channels.
Partner with Marketing teams to ensure briefs support omnichannel execution while maintaining a cohesive customer experience.
Review creative throughout the development process to ensure work aligns with the approved brief and marketing objectives.
Provide strategic feedback focused on messaging, campaign intent, channel appropriateness, customer experience, and stakeholder expectations.
Identify opportunities for stronger storytelling, improved clarity, or greater campaign effectiveness before stakeholder review.
Collaborate closely with the Creative Design leadership team while respecting their ownership of creative execution and design quality.
Ensure Creative Services remains the strategic owner of campaign intake and briefing.
Validate that creative accurately reflects the approved strategy before stakeholder presentation.
Help maintain consistency across campaigns, brands, and jurisdictions.
Support established workflows, approval processes, and creative best practices.
Works closely with Mohegan Gaming and Entertainment Corporate Compliance to ensure online policies and procedures are in alinement.
Performs other duties, as assigned.