CRE Solutions Engineer

REAL DEV INC•New York, NY

About The Position

REAL is building an AI Execution Platform for enterprise real estate organizations. Its platform connects fragmented business and financial data to help customers automate complex workflows, improve operational accuracy, and make better business decisions. The CRE Solutions Engineer works across Sales, Customer Success, Product, and the commercial real estate industry. This highly customer-facing and commercially oriented role brings business and industry expertise to customer conversations, uncovers pain points, and demonstrates how REAL can address them. The engineer partners with Sales throughout the sales process, from discovery and product demonstrations to solution design and technical validation, and works with existing customers to identify new use cases and expansion opportunities. The role is suited to someone who understands commercial real estate or construction, can quickly grasp complex customer workflows, and can turn business challenges into technology solutions. REAL values Ownership, Clarity, Accuracy, Velocity, and Partnership.

Requirements

  • At least 4 years of professional experience in commercial real estate, real estate advisory/services, PropTech, construction, Fintech, accounting, or a closely related industry.
  • Experience within the commercial real estate ecosystem, such as as an operator, developer, investment firm, property management company, construction company, or leading CRE advisory/services firm.
  • Strong understanding of commercial real estate business, financial, and operational processes.
  • Experience in a client-facing or customer-facing role, with the ability to communicate confidently with senior stakeholders.
  • Strong commercial mindset and ability to uncover business needs, identify opportunities, and connect them to technology solutions.
  • Excellent communication and presentation skills; excellent written and spoken English is mandatory.
  • Strong analytical and problem-solving skills, with the ability to quickly learn and clearly communicate complex technology.
  • Comfort working cross-functionally with Sales, Customer Success, Product, and Engineering.

Responsibilities

  • Partner with the Sales team throughout the enterprise sales process, from discovery and product demonstrations through solution design and closing.
  • Lead customer discovery to understand business challenges, workflows, and pain points, and translate them into compelling REAL use cases.
  • Bring commercial real estate expertise into customer conversations and help identify where REAL can create measurable business value.
  • Deliver tailored product demonstrations aligned with each customer’s business and priorities.
  • Work with existing customers to identify new use cases and expansion opportunities.
  • Act as a trusted business and product partner across pre-sales and post-sales engagements.
  • Collaborate with Sales, Customer Success, Product, and Engineering to translate customer needs and market insights into actionable solutions and product feedback.
  • Continuously deepen knowledge of REAL’s platform and the commercial real estate market.
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