CRE Solutions Engineer

REAL DEV•New York, NY

About The Position

REAL is building an AI Execution Platform for enterprise real estate organizations. Its platform connects fragmented business and financial data to help customers automate complex workflows, improve operational accuracy, and make better business decisions. The CRE Solutions Engineer works at the intersection of Sales, Customer Success, Product, and the commercial real estate industry. This highly customer-facing and commercially oriented role brings industry and business knowledge to customer conversations, identifies important pain points, and demonstrates how REAL can address them. The role partners with Sales throughout the enterprise sales process, from discovery and product demonstrations through solution design and technical validation, and works with existing customers to find new use cases and expansion opportunities. The Solutions Engineer translates customer business challenges and workflows into compelling technology solutions, collaborates across internal teams to convey customer needs and market insights, and continues to build knowledge of REAL’s platform and the commercial real estate market.

Requirements

  • At least 4 years of professional experience in commercial real estate, real estate advisory/services, PropTech, construction, Fintech, accounting, or a closely related industry.
  • Experience in the commercial real estate ecosystem, such as with an operator, developer, investment firm, property management company, construction company, or leading CRE advisory/services firm.
  • Strong understanding of commercial real estate business, financial, and operational processes.
  • Experience in a client-facing or customer-facing role and the ability to communicate confidently with senior stakeholders.
  • Strong commercial mindset and ability to uncover business needs, identify opportunities, and connect them to technology solutions.
  • Excellent communication and presentation skills, with excellent written and spoken English; English proficiency is mandatory.
  • Strong analytical and problem-solving skills, including the ability to quickly learn and clearly communicate complex technology.
  • Comfort working cross-functionally with Sales, Customer Success, Product, and Engineering.

Responsibilities

  • Partner with Sales throughout the enterprise sales process, from discovery and product demonstrations through solution design and closing.
  • Lead customer discovery to understand business challenges, workflows, and pain points, and translate them into compelling REAL use cases.
  • Bring commercial real estate expertise to customer conversations and identify where REAL can create measurable business value.
  • Deliver tailored product demonstrations aligned with each customer’s business and priorities.
  • Work with existing customers to identify new use cases and expansion opportunities.
  • Act as a trusted business and product partner across pre-sales and post-sales engagements.
  • Collaborate with Sales, Customer Success, Product, and Engineering to translate customer needs and market insights into actionable solutions and product feedback.
  • Continuously deepen knowledge of REAL’s platform and the commercial real estate market.
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