Crash Records Data Entry Associate

State of Nebraska•Lincoln, NE

3d•Onsite

About The Position

The Crash Records Data Entry Associate at the Nebraska Department of Transportation accurately enters information from vehicle crash reports into the department’s database. The role also retrieves and reviews database information, verifies records for accuracy and completeness, and works with internal and external teams to gather or clarify information. The employee provides limited telephone and in-person customer service, answers questions, and supplies requested information or documentation. The position handles crash reports and other department records confidentially and uses Microsoft Office, department systems, and standard office equipment to perform data-entry, records-maintenance, and clerical work. The position is based in Lincoln, Nebraska, pays $15.338 per hour, and requires availability during normal business hours, 8:00 a.m. to 5:00 p.m.

Requirements

Coursework, training, or experience in public contact, customer service, and/or office or clerical support procedures.
Experience or training using a personal computer, associated software, and office equipment.
Availability during the department’s normal business hours of 8:00 a.m. to 5:00 p.m.
Consistent attendance and ability to work the assigned schedule.
Valid driver’s license or ability to provide independent, authorized transportation.
Knowledge of office and clerical support practices and procedures, filing, record keeping, bookkeeping, mailing, computer operations, standard software and hardware, agency activities, work-unit policies, specialized terminology, grammar, spelling, capitalization, punctuation, and manual and electronic file maintenance.
Ability to record, sort, file, and retrieve records using established indexing and filing systems; identify similarities and differences between data sets; problem-solve; communicate in person, by telephone, or email; understand and apply instructions; correct inaccurate or incomplete records; maintain confidentiality; operate standard office equipment; and apply established office support policies and procedures.

Nice To Haves

Experience with accounting or bookkeeping.
Experience providing training or assisting with employee training.
Familiarity with NDOT’s accounting system.
Previous experience with databases, records management, or data entry.
Experience working with detailed or technical information.

Responsibilities

Enter information from vehicle crash reports accurately and efficiently into the department’s database.
Retrieve and review database data as requested.
Verify information for accuracy, completeness, and consistency.
Work with internal and external teams to gather and clarify information needed for data entry and retrieval.
Perform limited inbound telephone duties, answer questions, and provide requested information or documentation.
Provide limited in-person customer service to visitors, answer questions, and provide requested documentation.
Maintain confidentiality and accuracy when handling crash report information and other department records.
Use Microsoft Office applications and department systems to complete daily assignments.
Perform routine administrative and clerical duties related to data entry and record maintenance.
Complete other duties as assigned.

Benefits

State-matched retirement contribution of 156%.
13 paid holidays.
Leave accruals beginning immediately.
Military leave.
Tuition reimbursement program.
Dependent tuition reimbursement program through partnering Nebraska community colleges.
Public Service Loan Forgiveness Program (PSLF) eligibility through the federal government.
Employer-paid health insurance plans (79% employer-paid).
Dental and vision insurance plans.
Employer-paid $20,000 life insurance policy.
Career advancement opportunities.
Training and development based on career aspirations.
Employee Assistance Program.
Free parking.
Job security and stability.