CPQ Lead Solution Engineer - Salesforce Conga CPQ/PROS

Thomson Reuters • Toronto, ON

34d • Hybrid

About The Position

In this opportunity as a Lead Solution Engineer, you will: Drive the Engineering strategy, planning, design, and implementation of Conga configure, price and quote (CPQ), Conga Turbo Price, Conga Digital Commerce, and PROS Pricing solutions. Provide technical leadership by establishing best practices, enforcing quality standards, conducting code reviews, and mentoring team members to drive high performance. Lead technical research, prototyping, and solution evaluation to recommend optimal tools and architectures, while staying current with updates in Salesforce and Conga. Collaborate with cross-functional teams, technical leads, architects, and third parties to deliver solutions. Troubleshoot and resolve complex technical issues, delivering timely remediation and ensuring system stability and scalability. Foster a culture of continuous improvement, learning, innovation and deployment. Prepare solution development estimates and technical planning, identifying dependencies and risks.

Requirements

• 10+ years of experience in a technical leadership position designing, developing, and integrating Conga (CPQ, Turbo Price, Digital Commerce) and/or PROS with Salesforce, with a strong focus on leveraging AI-driven Agentforce capabilities to streamline sales workflows and improve team productivity.
• Knowledge of Conga product configuration management, pricing management, and workflow approval processes, including price dimensions and rulesets, with AI-assisted optimization and seamless integration with Salesforce.
• Strong technical knowledge of product modeling, pricing, quotation, contract lifecycle, and data migration, including CPQ approvals and discounts.
• Experience with cloud platforms (preferably AWS) and integration tools such as Dell Boomi, Apigee, and Informatica, with exposure to integrating AI services and APIs.
• A good grasp of technical and quality standards, best practices, and guidelines.
• Proficiency in Agile methodologies and DevOps principles.

Nice To Haves

• Knowledge of Product Trials, subscriptions, and Commerce is a plus, especially when combined with AI-driven personalization, recommendation engines, and intelligent sales assistants.

Responsibilities

• Drive the Engineering strategy, planning, design, and implementation of Conga configure, price and quote (CPQ), Conga Turbo Price, Conga Digital Commerce, and PROS Pricing solutions.
• Provide technical leadership by establishing best practices, enforcing quality standards, conducting code reviews, and mentoring team members to drive high performance.
• Lead technical research, prototyping, and solution evaluation to recommend optimal tools and architectures, while staying current with updates in Salesforce and Conga.
• Collaborate with cross-functional teams, technical leads, architects, and third parties to deliver solutions.
• Troubleshoot and resolve complex technical issues, delivering timely remediation and ensuring system stability and scalability.
• Foster a culture of continuous improvement, learning, innovation and deployment.
• Prepare solution development estimates and technical planning, identifying dependencies and risks.

Benefits

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
• Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency.
• comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave.
• optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed