Sr. Salesforce CPQ Admin

LogicMonitor•Austin, TX

8h•$94,815 - $130,410•Hybrid

About The Position

LogicMonitor® is the AI-first hybrid observability platform powering the next generation of digital infrastructure. LogicMonitor delivers complete visibility and actionable intelligence across on-premises, cloud, and edge environments. By anticipating issues before they strike, optimizing resources in real time, and enabling faster, smarter decisions, LogicMonitor helps IT and business leaders protect margins, accelerate innovation, and deliver exceptional digital experiences without compromise. Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn's Best Places to Work for the seventh year in a row! We are seeking a hands-on, senior-level contributor for our Salesforce CPQ platform. You will support and execute the configuration and maintenance of quoting and pricing enhancements—improving sales rep experience, increasing deal velocity, and enabling scalable, modern selling workflows. The ideal candidate blends deep CPQ expertise with strong business acumen, translating real-world sales processes and pain points into intuitive, maintainable solutions under the guidance of leadership.

Requirements

4+ years of Salesforce experience with deep, hands-on expertise in Salesforce CPQ (required).
Proven ability to translate business processes and user pain points into scalable, maintainable system solutions.
Strong grasp of quote-to-cash, discounting strategy, approvals, and sales operations workflows.
Hands-on CPQ configuration: product rules, price rules, approvals, quote templates, guided selling, and governance.
Effective cross-functional collaboration with Sales/RevOps/Finance; excellent communication and stakeholder management.

Nice To Haves

Exposure to APIs, integrations, and headless architecture concepts (preferred).
Experience exploring or applying AI tools to improve quoting, pricing, or workflow efficiency.

Responsibilities

Execute configuration and ongoing maintenance of Salesforce CPQ (products, pricing, rules, templates, approvals, governance) within established architecture.
Translate complex processes into simplified, scalable CPQ solutions that improve usability, accuracy, and speed.
Partner cross-functionally with Sales, RevOps, Deal Desk, Finance, and Legal to understand workflows, remove friction, and design better quoting experiences.
Implement and support robust pricing, discounting, and approval models balancing speed, control, and compliance.
Continuously improve sales rep experience by reducing manual steps, enabling guided selling, and standardizing best-practice patterns.
Simplify and optimize complex product, pricing, and bundling structures to reduce rule complexity and maintenance overhead.
Ensure alignment across CPQ, billing, and downstream finance systems to support clean quote-to-cash flows (process and data).
Collaborate with Engineering/Architecture on integrations, data contracts, reliability, and API-first patterns.
Contribute to testing and releases for CPQ changes including UAT design, regression approach, release notes, and deployment readiness.
Troubleshoot and resolve CPQ issues; perform root-cause analysis and escalate complex issues to leadership as needed.
Support adoption via stakeholder communication, playbooks, light training/change management for new workflows, and document processes.
Support existing AI initiatives by executing and testing configurations related to streamlined quoting, reduced manual effort, and improved data quality (assistive guidance, validation, summarization)