CPM Engineer

SAIC•Springfield, VA

About The Position

SAIC® is a premier Fortune 500® mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives. We are approximately 24,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.5 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

Requirements

Experience with Centralized Patch Management (CPM)
Experience with software and patch deployments
Experience with security compliance activities
Experience with system reporting
Tier II/III support experience
In-depth analysis and troubleshooting skills
Remediation of patch and package installation failures
Installing or removing patches
Proactive maintenance and monitoring of system compliance
O&M activities for enterprise tools
Maintenance actions, engineering changes, upgrades, and remediation of potential security vulnerabilities
Using SCCM to gather and review inventory of systems
Reviewing SCCM status messages on Distribution Point updates
Reviewing advertisement statuses, client patch package installation successes and failures
Altering/creating/deleting SCCM advertisements within the CPM scope
Support for SLM Projects (design, development, testing, deployment)
Support for A&A efforts
Development of systems administration processes for 24/7 Operations personnel
Support Configuration and Change Management processes

Responsibilities

Support Centralized Patch Management (CPM) customers located overseas and domestically in software and patch deployments, security compliance activities, and system reporting.
Provide Tier II/III Support to include in-depth analysis and troubleshooting of issues escalated by Foreign Post site administrators. Duties include remediation of patch and package installation failures, installing or removing patches, and proactively maintaining and monitoring system compliance.
Perform O&M activities related to the management of enterprise tools to include maintenance actions, engineering changes, upgrades, and remediation of potential security vulnerabilities. Duties include using SCCM to gather and review inventory of systems located at each site, review SCCM status messages on Distribution Point updates, review advertisement statuses, client patch package installation successes and failures and alter/create/delete SCCM advertisements within the CPM scope.
Support SLM Projects to include design, development, testing, and deployment of new or enhanced capabilities.
Support A&A efforts and the development of systems administration processes for 24/7 Operations personnel.
Support Configuration and Change Management processes to obtain approval and document system modifications and software/patch deployments.

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