CPG Account Manager

Shankman & Associates•Kentwood, MI

5d•Hybrid

About The Position

Primary responsibility is sales generation, working with internal and external teams to establish goals and achieve them. Emphasis placed on both growth and retention, acquiring new customers and building incremental distribution and promotional activity with existing ones, while ensuring that the accumulated base of business continues its development. There is high emphasis on working as part of an integrated, collaborative, effective team with internal and external constituencies, but the Business Manager has ultimate responsibility for the entire business cycle, from sales planning through financial reconciliation, including commission collection.

Requirements

Self-starter with excellent organizational and leadership skills
Outstanding communication and interpersonal abilities
Thorough understanding of diverse business processes and strategy development
Excellent knowledge of MS Office, databases and information systems
BS/BA in Business Management or relevant field: MS/MA would be a plus
Valid Driver’s License Required

Nice To Haves

Strong selling and relationship building experience
Strong entrepreneurial spirit
Superior ability to work with data
High degree of professionalism – competent, credible and knowledgeable
Creativity
Works well in a team environment
Excellent people and problem-solving skills
Kindness
Flexible, able to succeed in a dynamically changing, extremely fast-paced environment
Committed to perpetual improvement of the organization, self-development and learning
High integrity and committed to quality

Responsibilities

Drive and lead all facets of the “Plan, Prepare, Execute, Follow-up and Measure” selling process
Convert clearly defined, mutually agreed upon goals into actionable business plans
Collaborate with relevant resource groups to prepare effective presentations
Conduct sales presentations to execute the plans and gain customer acceptance
“Inspect what you expect” to ensure agreements are fulfilled
Measure and evaluate results, share with relevant constituents and learn and grow from each experience for perpetual improvement
Apply the selling process to acquire new customers and new distribution and promotion with existing ones, while maintaining existing levels of distribution and promotion
Ensure all systems and processes, internal and external are accurately and timely maintained
Develop and maintain superior business relationships with key decision makers at customers and our manufacturer partners
Maintain a thorough and contemporary understanding of account’s business and operational strategies and processes
Always be prompt, complete and courteous in interactions and communications with others
Conduct joint business planning and reviews with customers and clients to establish and review progress of mutually agreed upon objectives, KPI’s and scorecards
Responsible for accurate and timely sales forecasting and communication
Understand and utilize syndicated and other data sources
Support forecasting and budget planning processes
Purposefully participate in trade events
Achieve an “Essential” rating of excellence from all constituencies