Courtesy Clerk

Ridley’s Family Markets•Kemmerer, WY

About The Position

The Courtesy Clerk supports front-end store operations by providing friendly, courteous customer service and helping maintain an orderly, safe shopping environment. The role includes bagging purchases, carrying them to guests’ vehicles, keeping bagging areas supplied, assisting with price checks and go-backs, performing housekeeping duties, and retrieving shopping carts. The clerk must follow company policies and safety procedures, communicate effectively with guests and team members, and may be assigned additional duties by management. No experience or license is required. Applicants must be at least 16 years old; employees must be 21 to sell tobacco products and/or alcohol.

Requirements

No experience required.
No license required.
Must be at least 16 years of age.
Must be 21 years of age to sell tobacco products and/or alcohol.
Ability to write, speak, hear, and understand spoken words to respond promptly to pages and requests from team members and guests.
Ability to read and interpret documents such as safety rules and operating and maintenance manuals.
Ability to apply common-sense understanding to written, oral, or diagram-based instructions and to help resolve team member or guest concerns.
Ability to perform essential duties accurately and maintain a high level of productivity.

Responsibilities

Exhibit and develop customer relations through friendly and courteous behavior.
Promote department and store morale through friendly, professional, honest, and open communication.
Maintain good working relationships with other department managers to support storewide sales.
Comply with company policies, programs, and directives, including the Code of Conduct.
Set a professional example for other store team members.
Bag guests’ purchases promptly and efficiently according to proper guidelines.
Carry guests’ purchases to their automobiles and place products safely in the vehicles.
Fill bag slots and provide supplies needed for efficient front-end operations, using supplies wisely.
Assist with price checks and go-backs.
Assist with general housekeeping and assigned sweep-sheet duties.
Keep the parking lot clear of carts and return carts to the proper store location as directed by management.
Follow safety policies when retrieving carts, remove clutter from carts, and wipe down kids’ carts before putting them away.
Decline tips; if a guest persists, turn the money in to the service desk, except where the Nevada exception applies.
Perform additional duties or responsibilities management deems necessary.