Courtesy

Hy-Vee, Inc.•Omaha, NE

About The Position

Courtesy Clerks support the Hy-Vee customer experience by assisting customers from the register to their car and helping keep the store clean, stocked, and welcoming. The role includes packaging purchases, providing customer assistance, maintaining store areas, and helping wherever needed. Courtesy Clerks stay active throughout the store and surrounding exterior areas and work as part of a team to support customer satisfaction and a pleasant work environment. No education or experience is required; training is provided. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

Follow detailed written or verbal instructions and work through tasks with a few concrete variables.
Perform simple addition and subtraction, copy figures, and count and record accurately.
Understand and follow verbal or demonstrated directions and communicate supply needs orally or in writing.
Work effectively as part of a team.
Frequently stand and walk throughout a shift in sales, food service, or delivery areas.
Perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning and sanitation duties.
Complete a pre-employment drug screen successfully.

Responsibilities

Provide prompt, friendly customer service by greeting customers, learning their names, and helping make each visit a positive experience.
Package customer purchases and assist customers with transporting them to their mode of transportation.
Bring carts in from the parking lot and cart corrals throughout the shift.
Clean registers, restrooms, the break room, and the backroom; sweep and mop floors as needed.
Clean the can redemption area and empty recycling bins where applicable.
Stock, face, and rotate merchandise; clean shelves; understand shelf tags; and know merchandise locations in the store and backroom.
Pull products forward on shelves to maintain a full, organized appearance.
Check product prices as needed.
Maintain front-end supplies, including paper and plastic bags, receipt paper, and other necessary items.
Help train new courtesy clerks.
Deliver products to customers and assist in all departments as requested within wage and hour guidelines.
Shovel, salt, and sand walkways as needed.
Work with co-workers as a team to support customer satisfaction and a pleasant work environment.
Assist in other store areas and take on special projects as assigned.
Follow personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
Report to work as scheduled and on time.