Front End - Courtesy Clerk
About The Position
As a Courtesy Clerk at Broulim’s, you will provide excellent customer service and help keep the store clean and organized. You will assist customers with bagging groceries, carrying groceries to their cars, retrieving shopping carts, locating products, and answering questions about store services. You will also help maintain a safe and welcoming shopping environment by cleaning, stocking shelves, replenishing inventory, and monitoring for spills and hazards. The role requires a friendly, reliable, adaptable team member who can follow directions and contribute to a positive customer experience.
Requirements
- Previous experience in customer service or retail is preferred but not required.
- Availability to work flexible hours, including evenings, weekends, and holidays.
- Ability to lift and carry up to 25 pounds and push or pull heavy carts.
- Excellent communication skills and willingness to assist others.
- Consistent and reliable attendance for scheduled shifts.
- Basic knowledge of grocery store layout and product locations.
- Familiarity with customer service principles and practices.
- Understanding of safety procedures and protocols.
- Excellent interpersonal skills for courteous and helpful customer interactions.
- Attention to detail when bagging groceries and maintaining cleanliness.
- Ability to prioritize tasks and manage time effectively in a fast-paced environment.
- Ability to stand for extended periods and perform physical tasks such as lifting and pushing carts.
- Flexibility to adjust to changing priorities and handle various tasks.
- Ability to collaborate with coworkers to achieve shared goals and serve customers.
- Ability to identify and address customer needs and concerns in a timely, effective manner.
- Friendly, positive demeanor.
- Ability to follow directions and instructions given by the department manager.
Responsibilities
- Greet customers and offer assistance as needed.
- Bag groceries carefully and efficiently.
- Take customers’ groceries out to their cars.
- Retrieve shopping carts from the parking lot and return them to the store.
- Help customers locate products and answer questions about store services.
- Maintain store cleanliness by sweeping floors, wiping surfaces, emptying trash bins, and cleaning bathrooms.
- Assist with stocking shelves and replenishing inventory as needed.
- Help maintain order and safety in the store, including monitoring for spills and hazards.
- Follow company policies and procedures, including customer service and safety procedures.
- Perform other duties designated by the department manager.
Benefits
- Job security during difficult times because the company is categorized as an essential service.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
