Front End - Courtesy Clerk

Broulim's Fresh Foods•Rexburg, ID

About The Position

As a Courtesy Clerk at Broulim’s, you will provide excellent customer service and help maintain a clean, organized, and safe store environment. You will assist customers with bagging groceries, carrying groceries to their cars, locating products, and answering questions about store services. You will also retrieve carts, clean the store, help restock shelves, monitor for hazards, and perform other duties assigned by the department manager.

Requirements

  • Excellent interpersonal and communication skills, with a willingness to help others.
  • Ability to bag groceries accurately and maintain cleanliness with attention to detail.
  • Ability to prioritize tasks and manage time in a fast-paced environment.
  • Ability to stand for extended periods and perform physical tasks, including lifting and pushing carts.
  • Flexibility to adjust to changing priorities and handle varied tasks.
  • Ability to collaborate with coworkers.
  • Ability to identify and address customer needs and concerns effectively.
  • Friendly, positive demeanor.
  • Ability to follow directions and instructions from the department manager.
  • Availability to work flexible hours, including evenings, weekends, and holidays.
  • Ability to lift and carry up to 25 pounds and push or pull heavy carts.
  • Reliable attendance for scheduled shifts.

Nice To Haves

  • Previous experience in a customer service or retail environment is preferred but not required.
  • Basic knowledge of grocery store layout and product locations.
  • Familiarity with customer service principles and practices.
  • Understanding of safety procedures and protocols.

Responsibilities

  • Greet customers warmly and offer assistance.
  • Bag groceries carefully and efficiently.
  • Take customers’ groceries to their cars.
  • Retrieve shopping carts from the parking lot and return them to the store.
  • Help customers locate products and answer questions about store services.
  • Maintain store cleanliness by sweeping floors, wiping surfaces, emptying trash, and cleaning bathrooms.
  • Assist with stocking shelves and replenishing inventory.
  • Help maintain order and safety, including monitoring for spills and other hazards.
  • Follow company policies and procedures, including customer service and safety requirements.
  • Perform other duties as assigned by the department manager.

Benefits

  • Job security during difficult times as an essential service.
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