Courtesy Clerk/Grocery Bagger
About The Position
The Courtesy Clerk/Grocery Bagger provides exceptional customer service while helping maintain a safe, clean store environment. The role includes bagging groceries carefully, assisting customers with their purchases and vehicles, maintaining shelves and store areas, and supporting store operations. Associates are expected to demonstrate respect, honesty, integrity, diversity, inclusion, and safety, and to help customers feel welcome and appreciated. The position requires working cooperatively in a fast-paced and sometimes stressful environment, following directions, managing conflict constructively, and handling customer and business information honestly. Associates must comply with food-safety rules, applicable laws, and company guidelines, and perform the essential job functions with or without reasonable accommodation. The employer continuously accepts applications and contacts applicants when an available position aligns with their qualifications and organizational priorities.
Requirements
- Customer service skills.
- Effective communication skills.
- Ability to work cooperatively in a fast-paced and sometimes stressful environment.
- Ability to manage conflict in a reasonable, nonconfrontational, and cooperative manner.
- Ability to act honestly and with integrity regarding customer and business information.
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
- Ability to perform the essential functions of the position with or without reasonable accommodation.
Nice To Haves
- Retail experience is preferred but not required.
Responsibilities
- Bag customers’ groceries at checkout, aiming to place at least five items in each bag while preventing damage and using appropriate practices for reusable, plastic, and paper bags.
- Assist with removing merchandise from the bottom of customers’ carts for checkout.
- Offer to help customers load bags into their cars.
- Perform basic shelf conditioning and return merchandise to store shelves.
- Inform customers about grocery specials.
- Gather carts and return them to designated areas.
- Clean spills, collect and pick up trash, and clean areas inside and outside the store, including the parking lot.
- Handle and assemble seasonal merchandise.
- Learn the store layout, locate products, and conduct price checks for cashiers.
- Follow safety procedures, identify unsafe conditions, accidents, or issues, and notify store management.
- Follow food-safety regulations and guidelines.
- Inspect equipment for preventive maintenance and report items needing repair to the appropriate department or store manager.
- Answer customer questions about products in the department and throughout the store, creating a welcoming and appreciative environment.
- Follow local, state, and federal laws and company guidelines.
- Work cooperatively in a fast-paced and sometimes stressful environment; manage conflict reasonably and cooperatively.
- Act honestly and with integrity when handling customer and business information.
- Follow directions and seek assistance when needed to resolve customer and business issues.
- Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
Benefits
- Healthcare coverage, including medical, dental, vision, and prescription coverage, subject to plan availability and eligibility.
- Flexible scheduling in full- and part-time roles.
- Paid time off, including holiday and sick pay based on eligibility and length of service.
- Free counseling through the Employee Assistance Program.
- Confidential financial tools and coaching through Goldman Sachs Ayco.
- Associate discounts on purchases, including food, travel, and technology.
- Up to $21,000 in tuition reimbursement over a career through the Continuing Education program.
- Training programs and career pathways.
- Paid time off, including vacation, sick leave, and parental leave, subject to applicable criteria.
- Participation in a 401(k) plan, subject to eligibility requirements.
- Group term life insurance for eligible associates.
- Eligibility for an annual bonus based on company performance.
- College scholarships and educational leave of absence, depending on location and eligibility criteria.
- Internal training and development resources.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
