Courtesy Clerk/Grocery Bagger

The Kroger Co. • Morton, IL

15d • $16 - $16 • Onsite

About The Position

The Courtesy Clerk/Grocery Bagger provides exceptional customer service and helps maintain a safe, clean store environment that encourages customers to return. The role supports checkout, assists customers with groceries and merchandise, maintains store shelves and surrounding areas, and follows food safety, company, and legal guidelines. Associates are expected to demonstrate respect, honesty, integrity, diversity, inclusion, and concern for others’ safety. They must be able to perform the essential functions of the position with or without reasonable accommodation.

Requirements

• Customer service skills.
• Effective communication skills.
• Ability to perform the essential functions of the position with or without reasonable accommodation.

Nice To Haves

• Retail experience is preferred but not necessary.

Responsibilities

• Bag groceries at checkout, aiming to place at least five items in each bag while preventing damage.
• Follow best practices for bagging items in reusable, plastic, and paper bags.
• Help remove customers’ merchandise from the bottom of the bascart for checkout.
• Offer to help customers load bags into their cars.
• Perform basic shelf conditioning.
• Inform customers about grocery specials.
• Return merchandise to store shelves.
• Gather bascarts and return them to designated areas.
• Clean spills and collect and pick up trash inside the store and in the parking lot.
• Clean areas inside and outside the store.
• Handle and assemble seasonal merchandise.
• Learn the store layout, locate products, and conduct price checks for cashiers.
• Follow safety procedures, identify unsafe conditions, accidents, or issues, and notify store management.
• Follow food safety regulations and guidelines.
• Inspect equipment as part of preventive maintenance and notify the appropriate department or store manager about items needing repair.
• Answer customer questions about products sold in the department and throughout the store, helping customers feel welcome, important, and appreciated.
• Follow local, state, and federal laws and company guidelines.
• Work cooperatively in a fast-paced and sometimes stressful environment; manage conflict reasonably and cooperatively.
• Handle customer and business information honestly and with integrity.
• Follow directions and seek assistance when needed to resolve customer or business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.

Benefits

• Healthcare coverage, including medical, dental, vision, and prescription coverage, subject to eligibility and plan terms.
• Flexible scheduling in full- and part-time roles.
• Paid time off, including holiday and sick pay, subject to eligibility and length of service.
• Free counseling through the Employee Assistance Program.
• Free, confidential financial tools and coaching through Goldman Sachs Ayco.
• Associate discounts on purchases, including food, travel, and technology.
• Up to $21,000 in tuition reimbursement over the course of a career through the Continuing Education program.
• Training programs and diverse career pathways.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed