Courtesy Clerk/Grocery Bagger

The Kroger Co. • Grants, NM

19d • Onsite

About The Position

The Courtesy Clerk/Grocery Bagger creates an outstanding customer experience through exceptional service and helps maintain a safe, clean environment that encourages customers to return. The role demonstrates the company's values of respect, honesty, integrity, diversity, inclusion, and safety. It involves bagging groceries, helping customers with their merchandise and car loading, maintaining store and parking-lot cleanliness, returning merchandise and carts, and supporting customers and store operations. The associate must follow safety, food safety, legal, and company guidelines and be able to perform the essential functions with or without reasonable accommodation.

Applications are continuously accepted for roles like this. Smith’s Food and Drug is part of The Kroger Company and serves customers across more than 140 stores in seven states. The company describes opportunities for both part-time positions and career paths, and offers comprehensive benefits subject to eligibility and applicable plans.

Requirements

• Customer service skills.
• Effective communication skills.
• Ability to work cooperatively in a fast-paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational, and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Must be able to perform the essential functions of the position with or without reasonable accommodation.

Nice To Haves

• Retail experience is preferred but not necessary.

Responsibilities

• Bag groceries at checkout, aiming for at least five items per bag while preventing damage and following best practices for reusable, plastic, and paper bags.
• Help remove customers’ merchandise from the bottom of the bascart and offer to load bags into customers’ cars.
• Perform basic shelf conditioning and inform customers of grocery specials.
• Return merchandise to store shelves and gather bascarts, returning them to designated areas.
• Clean spills, pick up trash, and clean areas inside and outside the store, including the parking lot.
• Handle and assemble seasonal merchandise.
• Learn the store layout, locate products, and conduct price checks for cashiers.
• Follow safety procedures, identify unsafe conditions, accidents, or issues, and notify store management.
• Follow food safety regulations and guidelines.
• Inspect equipment as part of preventive maintenance and report items needing repair to the appropriate department or store manager.
• Welcome and assist customers by answering questions about products sold in the department and throughout the store.
• Follow local, state, and federal laws and company guidelines.
• Work cooperatively in a fast-paced and sometimes stressful environment and manage conflict reasonably, cooperatively, and without confrontation.
• Handle customer and business information honestly and with integrity; follow directions and seek assistance when needed to resolve issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.

Benefits

• Healthcare coverage, including medical, dental, vision, and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles.
• Paid time off, including holiday and sick pay, based on eligibility and length of service.
• Free counseling through the Employee Assistance Program.
• Free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Associate discounts on purchases, including food, travel, and technology.
• Up to $21,000 in tuition reimbursement over the associate’s career through the Continuing Education program.
• Training programs and diverse career pathways.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed