Courtesy Clerk/Grocery Bagger
About The Position
The Courtesy Clerk/Grocery Bagger creates an outstanding customer experience through exceptional service and helps maintain a safe, clean environment that encourages customers to return. The role demonstrates the company’s values of respect, honesty, integrity, diversity, inclusion, and safety. It includes bagging groceries, helping customers with their purchases and vehicles, maintaining store and parking-lot cleanliness, supporting shelf and seasonal merchandise presentation, and assisting customers and cashiers with product information and price checks. The associate must follow food safety, workplace safety, legal, and company requirements and work cooperatively in a fast-paced environment. City Market is part of the Kroger family of companies. The organization describes opportunities for both part-time and full-time roles, with eligibility-based benefits that include health coverage, paid time off, employee assistance resources, associate discounts, tuition assistance, and training and development opportunities. The posting does not specify the employment type for this particular opening.
Requirements
- Customer service skills.
- Effective communication skills.
- Ability to work cooperatively in a fast-paced and sometimes stressful environment.
- Ability to manage conflict in a reasonable, nonconfrontational, and cooperative manner.
- Ability to act honestly and with integrity regarding customer and business information.
- Ability to follow directions and seek assistance when necessary.
Nice To Haves
- Retail experience is preferred but not necessary.
Responsibilities
- Bag groceries at checkout, aiming to place at least five items in each bag without damaging them and following best practices for reusable, plastic, and paper bags.
- Help remove customers’ merchandise from the bottom of the bascart during checkout.
- Offer to help customers load bags into their cars.
- Perform basic shelf conditioning.
- Inform customers about grocery specials.
- Return merchandise to store shelves.
- Gather bascarts and return them to designated areas.
- Clean spills and collect and pick up trash inside the store and in the parking lot.
- Clean areas inside and outside the store.
- Handle and assemble seasonal merchandise.
- Learn the store layout, locate products, and conduct price checks for cashiers.
- Follow safety procedures, identify unsafe conditions, accidents, or issues, and notify store management.
- Follow food safety regulations and guidelines.
- Inspect equipment as part of preventive maintenance and notify the appropriate department or store manager when repairs are needed.
- Welcome and assist customers by answering questions about products in the department and throughout the store.
- Follow local, state, and federal laws and company guidelines.
- Work cooperatively in a fast-paced and sometimes stressful environment and manage conflict reasonably and nonconfrontationally.
- Handle customer and business information honestly and with integrity.
- Follow directions and seek assistance when needed to resolve customer and business issues.
- Provide direct support and assistance to minors, individuals with special needs, and older adults.
- Perform the essential functions of the position with or without reasonable accommodation.
Benefits
- Healthcare coverage, including medical, dental, vision, and prescription coverage, subject to eligibility and applicable plans.
- Paid time off, including vacation, sick leave, holiday pay, and parental leave, subject to eligibility and other criteria.
- Employee Assistance Program counseling and emotional support resources.
- Confidential financial tools and coaching through Goldman Sachs Ayco.
- Associate discounts on purchases, including food, travel, and technology.
- Tuition reimbursement of up to $21,000 over a career through the Continuing Education program.
- Tuition assistance, college scholarships, and educational leave of absence, subject to eligibility and location criteria.
- 401(k) plan and/or Taft-Hartley pension fund participation, subject to eligibility.
- Group term life insurance, subject to eligibility and location criteria.
- Potential bonus eligibility based on location criteria and annual store performance.
- Training and development resources and career pathways.
- Competitive health care and retirement benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
