Courtesy Clerk/Grocery Bagger

The Kroger Co. • Omaha, NE

15d • Onsite

About The Position

The Courtesy Clerk/Grocery Bagger provides exceptional customer service while helping maintain a safe and clean store environment. The role includes bagging customers’ groceries carefully, assisting with checkout and loading purchases into vehicles, maintaining shelves and store areas, returning merchandise, collecting carts, and helping customers locate products and learn about specials. The associate follows food safety, equipment maintenance, company, and legal guidelines; reports safety concerns; and supports customers, including minors, individuals with special needs, and older adults. The position requires working cooperatively in a fast-paced environment, communicating effectively, and handling conflicts reasonably and nonconfrontationally. The role may be available as either part-time or full-time; the posting does not specify the employment type for this particular opening.

Requirements

• Customer service skills.
• Effective communication skills.
• Ability to work cooperatively in a fast-paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational, and cooperative manner.
• Ability to act honestly and with integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary.
• Must be able to perform the essential functions of the position with or without reasonable accommodation.

Nice To Haves

• Retail experience is preferred but not necessary.

Responsibilities

• Bag groceries carefully, aiming for at least five items per bag while preventing damage and following best practices for reusable, plastic, and paper bags.
• Assist customers with removing merchandise from the bottom of their carts at checkout and offer help loading bags into their cars.
• Perform basic shelf conditioning and return merchandise to store shelves.
• Inform customers about grocery specials.
• Gather carts and return them to designated areas.
• Clean spills and collect trash inside the store and in the parking lot; clean areas inside and outside the store.
• Handle and assemble seasonal merchandise.
• Learn the store layout, locate products, and conduct price checks for cashiers.
• Follow safety procedures, identify unsafe conditions or incidents, and notify store management.
• Follow food safety regulations and guidelines.
• Inspect equipment as part of preventive maintenance and report items needing repair to the appropriate department or store manager.
• Help customers feel welcome and appreciated by answering questions about products throughout the store.
• Follow applicable local, state, and federal laws and company guidelines.
• Work cooperatively in a fast-paced and sometimes stressful environment and manage conflict reasonably and nonconfrontationally.
• Handle customer and business information honestly and with integrity; follow directions and seek assistance when needed.
• Provide direct support and assistance to minors, individuals with special needs, and older adults.
• Perform the essential functions of the position with or without reasonable accommodation.

Benefits

• Healthcare coverage, including medical, dental, vision, and prescription coverage, through company or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles.
• Paid time off, including holiday and sick pay, based on eligibility and length of service.
• Free counseling through the Employee Assistance Program.
• Free, confidential financial tools and coaching through Goldman Sachs Ayco.
• Associate discounts on purchases including food, travel, and technology.
• Up to $21,000 in tuition reimbursement over the associate’s career through the Continuing Education program.
• Training programs and career pathways offering growth potential.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed