Court Services Supervisor 2

New Jersey Courts•Toms River, NJ

9d•Hybrid

About The Position

If another position becomes available within five months of this recruitment’s closing date, the applicant pool from this posting may be used to fill additional vacancies. When you come to work for New Jersey Judiciary you will join an 8500-member strong TEAM that operates with the highest standards of independence, integrity, fairness and quality service. You will be engaged with work that has purpose, meaning and makes a difference in lives of the public we serve. We work hard every day to build the public’s trust and confidence in our court system, which includes issues such as bail reform, marijuana decriminalization and recovery court. Whether it be in a courtroom, an administrative office, a courthouse training room, an IT office or in the field, our Judiciary workforce is improving the lives of countless individuals and families every day. We honor the dignity and individualism of each member of our organization while fostering professionalism and continuous improvement in our work.

Requirements

Graduation from an accredited college or university with a bachelor's degree and three years of professional experience, one year of which shall have included experience in case management; enforcement of court orders; and/or supervision, monitoring and intervention of offenders.
Applicants who do not possess the required education may substitute additional paraprofessional and/or professional experience on a year-for-year basis with one year of such experience being equal to 30 semester hour credits.
An associate degree from an accredited college or university and two years of additional paraprofessional and/or professional experience may be substituted for a bachelor’s degree.
A master’s degree from an accredited college or university may be substituted for one year of general experience as indicated above.
A law degree from an approved American Bar Association law school may be substituted for two years of general experience as indicated above.
Degrees conferred outside of the United States must be evaluated by a recognized evaluation service.
Appointees will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle is necessary to perform essential duties of the position.
Selected candidate must be authorized to work in the US according to Department of Homeland Security, US Citizenship and Immigration Services regulations.
Newly hired employees must agree to a thorough background check that will include fingerprinting.
In accordance with N.J.S.A. 52:14-7 (L. 2011, Chapter 70), the "New Jersey First Act," all persons newly hired by the Judiciary within one year must establish, and then maintain, principal residence in the State of New Jersey.
All applicants must complete the work experience and education sections and attach any required documents.
Applications must describe all relevant work experience in detail, beginning with your current or most recent job, including military service (indicate rank), internships and job-related volunteer work, if applicable.
Use a separate section to describe each position.
Applicants who indicate "see resume" or enter their initials to acknowledge that they have skipped the Work History and Education sections will not be considered, unless they do not possess any education history or work experience.
Only applicants that follow the application instructions and submit completed applications will be considered.

Nice To Haves

Experience in automated systems to include FACTS, NJKIDS, eTRO, eCourts and the use of virtual platforms i.e., Zoom and Microsoft Teams.
Ability to interact with community leaders/agencies, stakeholders, and organizations.

Responsibilities

Supervising the day-to-day operations of a case management team comprised of professional, paraprofessional and support staff in person and remotely.
Regulating work flow in accordance with operating schedules.
Ensuring that team members function in accordance with human resource policies, relevant laws, regulations, rules, directives, policies and procedures.
Advising management on personnel issues and addressing work performance deficiencies accordingly including investigating disciplinary matters.
Compiling statistical data on workload volume and efficient court/unit operations.
Directing and coordinating work between units or teams.
Monitoring backlog.
Implementing leadership strategies to accomplish organization/unit goals.
Interacting daily with judges and their chamber staff.
Answering questions posed by the public, clients, customers, subordinates, supervisors and managers.
Being responsible for coordinating work hours or vacation time.
Overseeing special projects.
Mediating staff conflicts.
Reviewing written reports for accuracy and completeness.
Demonstrating a commitment to diversity, inclusion and staff engagement in the workplace.
Making recommendations on critical work problems presented in the organization or unit.
Providing direction for achieving organization, unit or project goals to ensure that time and quality standards are met.
Performing other related duties as assigned.
Handle on call responsibilities after hours which will include evenings, weekends, and holidays on a rotating basis with their peers.