Court Supervisor

City of Aurora•Lancaster, SC

2d•$73,701 - $92,127•Onsite

About The Position

It is an exciting time to work for the City of Aurora, we're growing and looking for dedicated and collaborative individuals to join our team of talented and valued employees. Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision. Those values represent the touchstone for the organization, guiding the decisions of the individuals and the organization. At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of: Integrity, Respect, Professionalism, and Customer Service, and we welcome all who share these values to apply. Why Work for Aurora? Make a difference in the lives of real people every day Diverse community Competitive total compensation package Well-Funded General Employees Retirement Plan Light rail station minutes away On-site fitness center and overall employee well-being programs Internal educational programs to assist with career advancement Access to innovation workspaces

Requirements

Bachelor’s degree in criminal justice, Business Administration, Public Administration, Political Science, or a related field
At least three (3) years of court leadership and direct supervisory staff experience (municipal court preferred)
At least three (3) years progressively responsible administrative municipal court experience
Criminal Justice Information Systems (CJIS) certification required within six (6) months of hire
NCIC / CCIC Certification may be required
Knowledge of the principles and practices of organizational theory, supervision, and administration
Knowledge of court procedures and protocol, as wee as records management requirements associated with Court Administration
Knowledge of municipal and state regulations, city ordinances, state statues, and municipal laws pertaining to municipal court documents and procedures, records management, and personnel administration
Knowledge of analysis and research techniques
Strong interpersonal and managerial skills
Skill in the use of windows-based programs
Strong customer service skills
Skill in checking information for accuracy and completeness and correcting errors
Active listening and communication skills
Leadership and management skills
Problem-solving skills
Time management skills, including excellent organizational skills, ability to manage multiple tasks, setting deadlines, and planning for future changes and events
Ability to establish and maintain working relationships with employees, all levels of management including executive staff, citizens, and elected officials
Handle sensitive situations with tact and diplomacy
Communicate effectively both orally and in writing
Direct and effectively supervise a diverse workforce
Apply critical thinking and sound judgement to resolve problems and manage challenging situations
Ability to formulate recommendations based on research and data analysis

Responsibilities

Organizes, supervises, and coordinates the daily job duties of assigned staff responsible for all aspects of processing municipal court cases
Develops staff work plans, measures and tracks progress toward goals, prepares and conducts timely and constructive performance evaluations including planning, recommending, and implementing changes in the Court Services processes
Maintains staff by recruiting, selecting, and orienting. Facilitates and implements performance evaluations including goals and tracking overall progress of employees. Coaches, counsels, and disciplines assigned employees
Facilitates and implements employee training and development
Creates, modifies, and maintains Court Services policies and procedures
Provides court and case information to defendants, attorneys, police officers, and the public pursuant to the open records act and confidentiality requirements
Provides input on policy development and updates processes to new rules and legislation
Provides internal and external customer service and responds to requests and concerns. Serves as a point of contact and coordinates changes in court services operations
Prepares court documents and reports. Monitors, reviews, and provides efficient and effective case processing
Performs administrative functions including case management data entry, reviewing case entries, providing advanced research on complex cases, processing warrants, and daily balancing of system receipting
Performs complex or non-routine clerical and administrative support functions
Responds to a variety of inquiries and complaints requiring the interpretation of policy and procedures
Corresponds with other jurisdictions to exchange/correct case status and documents
Identifies and completes projects that strengthen Court Services ability to effectively serve the community
Handles CJIS related information
Performs additional duties as assigned