Court Services Supervisor 1 (Civil)

New Jersey Courts•New Brunswick, NJ

1d•Hybrid

About The Position

The Middlesex Vicinage is seeking a Court Services Supervisor 1 for its Civil Division. Under the general direction of the Court Executive 2b (Civil Division Manager) and Court Executive 1b (Assistant Civil Division Manager), this role supervises the day-to-day operations of a case management team that includes professional, paraprofessional, and support staff working in person and remotely. The supervisor regulates workflow, monitors workload and backlog, coordinates work across units or teams, and helps accomplish organizational and unit goals through effective leadership. The role also involves regular interaction with judges and chambers staff, responding to questions from the public and colleagues, coordinating work hours and vacation time, overseeing special projects, mediating staff conflicts, reviewing reports, and addressing personnel and performance matters. The position requires regular and predictable presence at the worksite. The Judiciary currently offers a hybrid schedule, and the position may qualify for up to two remote-work days outside Judiciary buildings. Remote participation requires high-speed home internet and installation of a multifactor authentication app on a phone or tablet. The salary range is $67,236.14–$109,298.70 for Schedule A and $67,236.14–$103,833.79 for Schedule B. Newly hired individuals normally start at the minimum of the applicable range.

Requirements

Bachelor's degree from an accredited college or university and three years of paraprofessional and/or professional experience.
At least one year of the required experience must include case management, enforcement of court orders, and/or supervision, monitoring, and intervention of offenders.
Applicants substituting experience for education may use additional paraprofessional and/or professional experience on a year-for-year basis, with one year of experience equivalent to 30 semester-hour credits.
An associate degree and two additional years of paraprofessional and/or professional experience may substitute for a bachelor's degree.
A master's degree may substitute for one year of general experience; an ABA-approved law degree may substitute for two years of general experience.
Selected candidate must be authorized to work in the United States under Department of Homeland Security and USCIS regulations.
Newly hired employees must agree to a thorough background check, including fingerprinting.
Newly hired employees must establish and maintain their principal residence in New Jersey within one year, subject to applicable exemptions.
A New Jersey-valid driver's license is required only if operating a vehicle is necessary to perform essential duties.

Nice To Haves

Experience with automated systems, including ACMS and eCourts, and virtual platforms such as Zoom and Microsoft Teams.
Strong communication, interpersonal, computer, organizational, and leadership skills.
Ability to efficiently manage projects and provide an inspirational vision for the Civil Division.

Responsibilities

Supervise the day-to-day operations of a case management team comprising professional, paraprofessional, and support staff, both in person and remotely.
Regulate workflow in accordance with operating schedules.
Ensure team members comply with human resource policies and applicable laws, regulations, rules, directives, policies, and procedures.
Advise management on personnel issues and address work-performance deficiencies, including investigating disciplinary matters.
Compile statistical data on workload volume and efficient court or unit operations.
Direct and coordinate work between units or teams and monitor backlog.
Implement leadership strategies to accomplish organizational and unit goals.
Interact daily with judges and their chambers staff.
Answer questions from the public, customers, subordinates, supervisors, and managers.
Coordinate work hours and vacation time.
Oversee special projects and mediate staff conflicts.
Review written reports for accuracy and completeness.
Demonstrate a commitment to diversity, inclusion, and staff engagement in the workplace.