Court Receptionist

Valliant Consulting GroupNambe, NM
Onsite

About The Position

Under general supervision of the Chief Court Clerk and/or Chief Judge, this role involves greeting clients and visitors, managing phone calls, maintaining the reception area, and providing customer service. The position also includes scheduling, handling mail, managing office supplies, and performing clerical duties. There is an opportunity for advancement to Court Clerk.

Requirements

  • High school diploma or equivalent.
  • 1–3 years of experience as a receptionist, administrative assistant, or in a client-facing customer service role.
  • Exceptional verbal and written communication skills with a professional, empathetic phone manner.
  • Unwavering commitment to client confidentiality and ethical standards in handling legal matters.
  • Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and the ability to quickly learn legal case management software.
  • Strong organizational skills and the ability to multitask effectively when juggling client walk-ins and phone calls.

Nice To Haves

  • Court or law firm experience is a strong plus.

Responsibilities

  • Greet clients and visitors warmly, ensuring they feel comfortable and informed upon arrival.
  • Answer, screen, and route incoming phone calls to the appropriate staff member.
  • Maintain a clean, professional, and organized reception area, conference rooms and courtrooms.
  • Provide excellent customer service while fielding general inquiries about the Court's services.
  • Schedule and confirm client hearings, managers meetings, staff meetings etc. using the courts outlook calendar system.
  • Sort, scan, and distribute incoming mail, faxes, and deliveries; prepare outgoing mail.
  • Monitor and manage the Court Clerk general email inbox, forwarding or responding as directed.
  • Maintain office supplies by inventorying stock, and coordinating equipment maintenance.
  • Perform clerical duties including copying, scanning, and filing confidential documents.
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