Job 2996 Court Operations Specialist V

Arizona Department of Administration•Phoenix, AZ

About The Position

The Court Services Division is seeking a Court Operations Specialist to support the daily operations and administration of its newly developed Inmate Release Court (IRC) Program. The position assists the Program Manager and Arizona courts with the program’s business requirements, coordinates with the Department of Corrections and internal agencies, trains clerical staff, and monitors and documents program progress and statistics. The role supports the development, implementation, and maintenance of business procedures and training materials; works with Arizona courts and court management to promote consistent program communications; and assists with organizing, planning, and testing court case management system automation. It also researches court data to determine IRC eligibility, develops and reviews reports to identify data inconsistencies, shares eligibility information with local courts, and monitors business processes to identify and diagnose problems. A hybrid telework schedule may be available after three months of employment if the employee has demonstrated the ability to perform assigned tasks. Remote work is a management option and is not an employee entitlement; the Court may end a remote work agreement at its discretion. This is a regular, full-time, exempt position. The employer is qualified for the Public Service Loan Forgiveness Program.

Requirements

Bachelor’s degree and five years of related experience working in the judicial branch or Department of Corrections; years of experience may substitute for a degree.
Strong organizational and tracking skills.
Ability to work effectively and independently with judges, court staff, the Arizona Department of Corrections Rehabilitation & Reentry, and the public.
Excellent teamwork, creativity, work ethic, and problem-solving skills.
Verbal and written communication skills and exceptional customer service skills.
Comprehensive business perspective, strong analytical skills, and attention to detailed aspects.
Must be currently authorized to work in the United States on a full-time basis.

Responsibilities

Assist in developing, implementing, and maintaining business procedures and training documentation for the IRC Program.
Work with Arizona courts and court management to ensure a uniform message is provided to the courts.
Assist in organizing, planning, and testing court case management system automation for IRC Program functionality.
Research court case management system data to determine IRC eligibility.
Develop and review ad hoc and data quality reports to identify court data inconsistencies.
Report eligibility and related information to local courts.
Monitor ongoing business processes and diagnose problems with business requirement processes.
Assist the Program Manager and Arizona courts with daily IRC Program operations and administration.
Support program business requirements, act as a liaison between the Department of Corrections, internal agencies, and courts, train clerical staff, and monitor and document program progress and statistics.

Benefits

Accrued vacation pay and sick leave
10 paid holidays per year
Health and dental insurance
Retirement plan through the Arizona State Retirement System (ASRS); enrollment eligibility becomes effective after 27 weeks of employment
Life insurance
Long-term disability insurance
Optional short-term disability insurance
Optional deferred compensation plans
Optional supplemental life insurance
Potential hybrid telework schedule after three months of employment, subject to demonstrated performance and management approval