Job 2996 Court Operations Specialist V

Arizona Department of Administration•Phoenix, AZ

About The Position

The Court Services Division’s newly developed Inmate Release Court (IRC) Program is seeking a Court Operations Specialist to assist the Program Manager and Arizona courts with the program’s daily operations and administration. The position supports business requirements, serves as a liaison between the Department of Corrections, internal agencies, and courts, trains clerical staff, and monitors and documents program progress and statistics. The role helps develop, implement, and maintain program procedures and training documentation; coordinates with Arizona courts and court management to provide consistent guidance; and assists with planning and testing case-management-system automation. It also researches court data to determine IRC eligibility, prepares and reviews reports to identify data inconsistencies, shares eligibility information with local courts, and monitors business processes to diagnose problems. A hybrid telework schedule may be available after three months of employment if the employee has demonstrated the ability to perform assigned tasks. Remote work is a management option and may be ended at the Court’s discretion.

Requirements

  • A bachelor’s degree and five years of related experience working in the judicial branch or Department of Corrections; years of experience may substitute for a degree.
  • Strong organizational and tracking skills.
  • Ability to work effectively and independently with judges, court staff, the Arizona Department of Corrections Rehabilitation & Reentry, and the public.
  • Excellent teamwork, creativity, work ethic, and problem-solving skills.
  • Verbal and written communication skills and exceptional customer service skills.
  • Comprehensive business perspective, strong analytical skills, and attention to detailed aspects.
  • Currently authorized to work in the United States on a full-time basis.

Responsibilities

  • Assist in developing, implementing, and maintaining business procedures and training documentation for courts participating in the IRC Program.
  • Work with Arizona courts and court management to ensure consistent communications to the courts.
  • Assist in organizing, planning, and testing court case-management-system automation for IRC Program functionality.
  • Research court case-management-system data to determine eligibility for the IRC.
  • Develop and review ad hoc and data-quality reports to identify court data inconsistencies.
  • Report eligibility and related information to local courts.
  • Monitor ongoing business processes and diagnose problems with business-requirement processes.
  • Assist the Program Manager and Arizona courts with the daily operations and administration of the IRC Program.
  • Act as a liaison among the Department of Corrections, internal agencies, and the courts.
  • Train clerical staff and monitor and document program progress and statistics.

Benefits

  • Accrued vacation pay and sick leave
  • 10 paid holidays per year
  • Health and dental insurance
  • Retirement plan through the Arizona State Retirement System (ASRS); enrollment eligibility becomes effective after 27 weeks of employment.
  • Life insurance and long-term disability insurance
  • Optional short-term disability insurance, deferred compensation plans, and supplemental life insurance
  • Potential hybrid telework schedule after three months of employment, subject to demonstrated ability and management approval
  • Employee referral incentive payment of $1,000, subject to conditions
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