Court Operations Specialist (Traffic Clerk)

State of Oregon • Bend, OR

1d • Onsite

About The Position

The Deschutes County Circuit Court in Bend, Oregon, is hiring a Traffic Clerk (Court Operations Specialist). In this role, you will enter new citations into the case management system, schedule traffic trials and landlord/tenant hearings, assess fines, extend hearing dates, process letters and cases, and provide real-time data entry. You will also answer questions about traffic procedures, outstanding fines, and hearing dates and will provide directions to customers. Additionally, you will provide court reporting and judicial assistance during traffic arraignments and trials, landlord/tenant trials, and small claims trials, which includes answering offenders’ questions and recording pleas and dispositions. At the end of the day, you will ensure that the courtroom is clean. Part of your time will be spent researching and resolving discrepancies in a list of financial reports. You will also provide backup for your co-workers in the unit as needed: processing landlord/tenant cases, and providing backup coverage to the mediation coordinator. Assigned tasks may be changed to accommodate workload and organizational needs.

Requirements

• High school diploma or equivalent.
• At least four (4) years of responsible administrative experience in a moderately complex office or business setting demonstrating the knowledge, skills, and abilities needed for this position OR Any combination of education and experience equivalent to four (4) years of experience that typically supports the knowledge, skills, and abilities for the position.
• Experience performing a variety of clerical or administrative support tasks with strict, and often competing, deadlines in a fast-paced business or professional setting.
• Experience using a variety of software programs to access and input information and complete various tasks.
• Experience responding professionally to customers or clients who are facing challenging life circumstances, stressful situations, or trauma.
• Experience explaining processes, procedures, or policies.
• Skill in writing and in reviewing documents for accuracy and completeness.

Nice To Haves

• Bilingual skills (includes ASL) if you can pass a skills test and are assigned to use those skills on the job.

Responsibilities

• Enter new citations into the case management system.
• Schedule traffic trials and landlord/tenant hearings.
• Assess fines.
• Extend hearing dates.
• Process letters and cases.
• Provide real-time data entry.
• Answer questions about traffic procedures, outstanding fines, and hearing dates.
• Provide directions to customers.
• Provide court reporting and judicial assistance during traffic arraignments and trials, landlord/tenant trials, and small claims trials.
• Answer offenders’ questions and record pleas and dispositions.
• Ensure that the courtroom is clean.
• Research and resolve discrepancies in a list of financial reports.
• Provide backup for co-workers in the unit as needed, including processing landlord/tenant cases and providing backup coverage to the mediation coordinator.

Benefits

• 95% to 99% of medical insurance premiums for full-time employees, including mental health coverage.
• 10 paid holidays, 2 floating holidays, 3 personal business days, separate sick and vacation paid leaves (prorated for part-time employees).
• Optional insurances and flexible spending plans.
• 5% allowance for bilingual skills (includes ASL) if you can pass a skills test and are assigned to use those skills on the job.
• Potential for a 5% annual increase.
• Eligible for overtime compensation for hours worked in excess of 40 per work week.
• Public Service Loan Forgiveness program eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED