Court Operations Specialist IV-702

Hillsborough County•Tampa, FL

2d•Onsite

About The Position

Performs various specialized and clerical duties related to consistently processing and maintaining legal court records including customer service, courtroom, and cashiering duties for multiple court types. The starting salary is $21.23 hourly/$44,158.40 annually. This position is classified as full-time and requires regular presence in the office, performing work in a dynamic environment that requires sensitivity and responsiveness to changes in goals, priorities, and needs. Reasonable accommodations may be made for individuals with disabilities to perform essential job functions.

Requirements

Graduation from High School or a GED Certificate
Three (3) years of experience in the processing, preparing or reviewing of any type of legal document
Three (3) year of cashiering or customer service experience
Advanced knowledge of general office policies, procedures and practices.
Advanced knowledge of the court system, legal terminology, and organizational skills, as well as the ability to perform a variety of specialized duties.
Knowledge of counterfeit bill detection procedures.
Ability to demonstrate proficiency at interpreting statutes, rules, Administrative Orders, and requirements related to several court types.
Ability to work under stressful conditions including contact with individuals involved in emotional and traumatic situations.
Ability to work under pressure with specific timelines and mandated state and/or agency standards.
Ability to work independently in the absence of supervision.
Ability to exercise a high degree of judgment, tact, and diplomacy.
Ability to use various computer systems, software, and office equipment.
Ability to exercise excellent communication skills, both orally and written.
Ability to perform accurate computations and verifications of data.
Ability to handle restricted, sensitive, and confidential information.
Ability to support the departments/agency’s goals and visions.
Ability to tolerate exposure to testimony and evidence, such as photographs of crime scenes and victims; evidence may include syringes, drugs, weapons, blood and unpleasant odors.
Ability to work prolonged hours when required.
Ability to establish and maintain effective working relations with government officials, other employees, and the public.

Nice To Haves

Initiate and facilitate cross training initiatives to acquire knowledge and skill sets to support efficient functioning of multiple court types.
Regularly trains co-workers to perform tasks for wide variety of court types/functions including creating and updating training material and procedural updates.
Develop and implement procedures to improve quality of service, productivity and efficiency.
Participates in and leads special projects when assigned by leadership.
Performs team lead functions.

Responsibilities

Initiates, processes, and maintains a complete and accurate record, using the case management system and established procedures; maintaining confidentiality of information learned or acquired as part of position.
Provide courteous and efficient service to all in person, email and phone customers; is approachable, helpful and personable; and answers questions knowledgeably and with patience.
Learns and gains proficiency with and adheres to statutes, rules, Administrative Orders, and requirements.
Initiate and facilitate cross training initiatives to acquire knowledge and skill sets to support efficient functioning of multiple court types.
Regularly trains co-workers to perform tasks for wide variety of court types/functions including creating and updating training material and procedural updates.
Enter and process court dockets, financials, and judgments including Florida State Prison packets.
Process court dockets, administers oaths, process orders, and perform other duties as required for adherence to court procedures for multiple court types including appeals and expungements.
Cashiers in multiple systems and processes payments including cash, money orders, credit cards, checks such as personal, business, or government checks.
Performs daily reconciliation.
Audits and performs quality control of court records and specialized reports.
Receives and reviews incoming documents for conformity with appropriate rules, practices, and court requirements.
Process new cases and subsequent pleadings.
Reviews for proper statutory requirements and financials.
Prepare and process summons, subpoenas, and driver’s license suspensions according to established procedures.
Consistently issue or process writs, warrants, defaults, case closures and forfeitures.
Inventory, intake, and process court exhibits and evidence for proper storage.
Performs data entry, complex research and redaction approval of court records for prolonged periods.
Develop and implement procedures to improve quality of service, productivity and efficiency.
Researches, collects, organizes and evaluates information to produce a work product that provides consistent results.
Prepare, process, and complete advanced statistical, court, and state reporting.
Participates in and leads special projects when assigned by leadership.
Performs team lead functions.
Required to work overtime, weekends and holidays depending on responsibilities and staffing needs.
Performs other related duties as required.