Court Operations Associate, Pine County, Criminal Division

Minnesota Judicial Branch•Pine City, MN

17h•Onsite

About The Position

The Tenth Judicial District, which includes eight counties in the Northern Suburbs of the Twin Cities Metro Area, is seeking qualified applicants for a full-time Court Operations Associate to join the Pine County Court Administration team in Pine City, MN. This exciting position involves delivering exceptional service to court customers, judges, and other court-related employees by processing Criminal case types. We are seeking individuals with a keen eye for detail, excellent communication skills, and the ability to thrive in a high-performance environment. As a Court Operations Associate, you will have the opportunity to work independently and in teams, using your judgment and available resources to handle a variety of administrative tasks. Join us in this impactful role and be part of a dynamic team dedicated to delivering outstanding service in the legal system.

Requirements

High school diploma or equivalent
One (1) year of relevant job experience or greater, which may include but is not limited to customer service, administrative work, office, and clerical work
Ability to learn rules of court, state statutes, case processing, policies, and procedures of the area of court assigned
Skill in navigating difficult situations and resolving conflict in a respectful and courteous manner
Knowledge of basic math
Ability to communicate effectively, both orally and in writing
Ability to provide exceptional customer service while working under pressure in a high volume, fast-paced environment
Skill in the operation of a personal computer, including electronic case management system and related applications and equipment
Ability to establish and maintain effective working relationships with others within and outside of the Judicial Branch
Ability to effectively support court users who have limited experience with the judicial system
Ability to handle sensitive and confidential matters and files appropriately and in compliance with all applicable court rules, policies, and statutes
Well organized, detail oriented, and analytical

Nice To Haves

Proficient in Microsoft office Suite, with the ability to learn other job-related software
Certificate or degree in a related field
Basic knowledge of court procedures, policies, and records management
Experience with electronic document applications, workflow queues and web-based video and audio platforms

Responsibilities

Perform the full range of court operations work that may involve responsibility for a specific area of court case processing in the Criminal Division.
Perform a variety of advanced clerical functions.
Provide assistance to attorneys, parties, judges, and the public by responding to a variety of questions in-person at the front counter, over the phone, by mail, and/or electronically.
Perform courtroom support in both remote and in person courtroom settings, by working with judges, court reporters, and other justice partners, calling cases, taking notes, drafting orders, and handling documents.
Review, enter, record, and update case information using an electronic case processing system and related applications and equipment.
Issues receipts for payment of court fees, fines, bail, and restitution; may perform day end balancing.
May be responsible for overall jury coordination; provides orientation to jury pool; selects jury panels; excuses or defers potential jurors; answers and returns calls from potential jurors.
May perform the duties of an Electronic Recording Equipment Operator (EREO) including setting up and testing recording equipment and recording and monitoring court proceedings.
Attends and participates in division/team meetings and trainings; maintains knowledge of court policies, process, and procedures.
Administrative duties as assigned, including but not limited to processing mail, answering phones and assisting customers at the front counter.