Court Operations Associate, Anoka County, Criminal Division

Minnesota Judicial Branch•Anoka, MN

20h•Hybrid

About The Position

The Tenth Judicial District, which includes eight counties in the Northern Suburbs of the Twin Cities Metro Area, is seeking qualified applicants for a full-time Court Operations Associate to join the Anoka County Court Criminal Disposition team in Anoka, MN. The Court Operations Associate position is a fast-paced, highly detail-oriented role with a variety of responsibilities such as performing advanced clerical work, providing customer service, and ensuring compliance with applicable court rules, policies, and standards to achieve an impartial, accessible, fair, and timely system of justice. As a Court Operations Associate, you will work directly with the public, judges, and other court employees by processing criminal and juvenile case types. Duties require the application of independent judgment and the interpretation of established laws, policies, procedures, and regulations based on training and knowledge gained through experience on the job. This AFSCME-represented position is classified as a Court Operations Associate and located in the Anoka County Courthouse at 2100 3rd Ave. Anoka, MN 55303, with the possibility of a remote or hybrid work environment. Core business hours are Monday-Friday, 8:00am-4:30pm. Work is performed primarily in an office-setting, a public counter and/or in a courtroom.

Requirements

High school diploma or equivalent.
One (1) year of relevant job experience or greater, which may include but is not limited to customer service, administrative work, office, and clerical work.
Ability to learn and apply rules of court, state statutes, case processing procedures, and local court policies.
Skill in navigating difficult situations and resolving conflict in a respectful and courteous manner.
Strong communication skills, both oral and written, with the ability to convey information clearly to a variety of audiences.
Ability to provide exceptional customer service while working under pressure in a high volume, fast-paced environment.
Proficiency in using a personal computer, including electronic case management systems, Microsoft Office, and other court-related applications and equipment.
Ability to establish and maintain effective working relationships with others within and outside of the Judicial Branch.
Ability to effectively support court users who have limited experience with the judicial system.
Ability to handle sensitive and confidential matters and files appropriately and in compliance with all applicable court rules, policies, and statutes.
Strong organizational skills with attention to detail and the ability to analyze information accurately.

Nice To Haves

Proficient in Microsoft office Suite, with the ability to learn other job-related software.
Knowledge of court procedures and policies, laws, legal terminology, and legal factors pertaining to the court.
Knowledge of modern office practices and procedures.
Ability to handle sensitive and confidential matters and cases appropriately and in compliance with all applicable court rules, policies, and statutes.
Ability to read and interpret legal documents of varying types and complexity and apply knowledge of specific laws, statutes, rules, policies, and procedures related to the area of assignment.
Knowledge of the organization, operation, function, and jurisdiction of the court.

Responsibilities

Independently performs administrative and case processing work for adult and juvenile criminal court cases.
Performs a variety of advanced clerical and case processing tasks in compliance with court rules, policies, and procedures.
Utilizes court technology systems such as the Minnesota Court Information System (MNCIS), Microsoft Office, electronic File and Serve (eFS), SharePoint, and other related platforms.
Assists attorneys, self-represented litigants, judges, and the public by responding to inquiries in person, over the phone, by mail, and electronically in a timely and professional manner.
Provide courtroom support by collaborating with judges, court reporters, and other justice partners, calling cases, capturing minutes, handling court documents, and processing cases in a courtroom setting.
Provide requested information in accordance with applicable policies, laws, and procedures.
Maintains confidentiality and exercises discretion when handling sensitive case information.
Attends and actively participates in division/team meetings and trainings; maintains knowledge of court policies, processes, and procedures.
May perform the duties of an Electronic Recording Equipment Operator (EREO) including setting up and testing recording equipment and recording and monitoring court proceedings.