Court Operations Associate (High-Volume Case Processing Clerk)

State of Oregon•Portland, OR

28d•Onsite

About The Position

The Multnomah County Circuit Court is hiring a High-Volume Case Processing Clerk (Court Operations Associate). In this role, you will work with a variety of case types, including landlord tenant, criminal, and small claims. You will accept and record documents filed with the court in each of these case types. This will include checking for accuracy and completeness; preparing, recording, processing motions, orders, and judgments for the court; as well as scheduling or organizing court appearances. These duties are performed daily within strict timelines. You will review complex case files for upcoming proceedings, prepare necessary forms, and perform data entry using the court’s electronic system. You will also coordinate with judges, litigants, and attorneys in using the court system and inform them of court procedures and policies. Lastly, you will be expected to answer telephone inquiries and correspondence related to court procedure and case status. Assigned tasks may be changed to accommodate workload and organizational needs. We welcome all candidates who are inspired by our work and mission.

Requirements

At least three (3) or more years of responsible experience in a moderately complex office or business setting involving the processing of financial, administrative, or legal documents.
Possession of a high school diploma or GED, or equivalent life or work experience.
Proficient, regular, and recent use of computers and software programs to access and input information and to complete a variety of tasks.

Nice To Haves

Cover letter that demonstrates how you meet the Minimum Qualifications, Special Qualifications, and Requested Skills and Attributes.
Resume attached to application instead of providing a work history.

Responsibilities

Accept and record documents filed with the court in various case types (landlord tenant, criminal, small claims).
Check documents for accuracy and completeness.
Prepare, record, and process motions, orders, and judgments for the court.
Schedule or organize court appearances.
Review complex case files for upcoming proceedings.
Prepare necessary forms.
Perform data entry using the court’s electronic system.
Coordinate with judges, litigants, and attorneys regarding the court system.
Inform judges, litigants, and attorneys of court procedures and policies.
Answer telephone inquiries and correspondence related to court procedure and case status.
Perform clerical or administrative support tasks with strict deadlines in a fast-paced business or professional setting.
Provide customer service to a variety of individuals in challenging circumstances.
Explain processes, procedures, or policies.
Identify and safeguard confidential information and materials.
Work in a high-volume, fast-paced environment with regular interruptions and other distractions.
Respond tactfully and professionally to customers or clients who are facing challenging life circumstances or stressful situations.
Review documents for accuracy, content, grammar, and punctuation.
Meet deadlines despite frequent interruption.

Benefits

95% to 99% of medical insurance premiums for full-time employees (or up to 99% for part-time employees), including mental health coverage.
10 paid holidays.
2 floating holidays.
3 personal business days.
Separate sick and vacation paid leaves (prorated for part-time employees).
Optional insurances.
Flexible spending plans.
5% allowance for bilingual skills (includes ASL) if you can pass a skills test and are assigned to use those skills on the job.
Potential for a 5% annual increase.
Eligible for Public Service Loan Forgiveness program.