Court Operations Associate (Jury Coordinator/Receptionist)
About The Position
The Oregon Judicial Department (OJD) serves the public, and the people we serve may be facing challenging life circumstances, high levels of stress, or confusion about their next steps. The work you will do in this role affects members of our community who come to the court to have their cases resolved. We need people who want to impact their communities, value OJD’s efforts to remove barriers to access justice services, and welcome interacting with the public. We are committed to building a diverse, inclusive team and encourage candidates of all backgrounds to apply. We consider relevant work experience, education, and any transferable skills and abilities that may meet our qualifications or the skills and attributes we need for this position. We welcome all candidates who are inspired by our work and mission.
Requirements
- High school diploma or equivalent.
- At least three (3) or more years of responsible experience in a moderately complex office or business setting involving the processing of financial, administrative, or legal documents.
- Any combination of education and experience equivalent to three (3) years of experience that typically supports the knowledge, skills, and abilities for the position.
Nice To Haves
- Experience performing a variety of clerical or administrative support tasks with strict deadlines in a busy business or professional setting.
- Experience using a variety of software programs to access and input information and complete various tasks.
- Experience providing customer service to a variety of individuals in challenging circumstances.
- Experience and skill in public speaking and addressing large groups of people.
- Experience handling cash or other monetary transactions, generating receipts, and crediting accounts.
Responsibilities
- Process returned jury questionnaires.
- Excuse jurors when appropriate.
- Answer routine questions from jurors.
- Draw grand jury panels.
- Prepare and send grand jury summonses.
- Prepare the grand jury payroll.
- Provide jury orientation to large groups of people using an approved script.
- Prepare paperwork for judges and attorneys.
- Update prerecorded phone messages and jury duty information on the webpage.
- Prepare the courtroom.
- Maintain the jury room.
- Oversee coffee and meal orders for jurors.
- Answer a high volume of phone calls.
- Provide information to attorneys, litigants, and the public about court procedures, the status of cases, and court calendars.
- Accept documents filed at the front counter and check them for accuracy and completeness.
- Prepare case files.
- Scan legal documents into the electronic case management system.
- Make photocopies.
- Retrieve archived files.
- Determine fees and process payments made at the counter, through the mail, and over the phone.
- Prepare the bank deposit and balance the cash drawer.
- Provide support by scheduling mediation sessions, sending hearing notices, and helping customers use the public computer terminals.
- Assigned tasks may be changed to accommodate workload and organizational needs.
Benefits
- 95% to 99% of medical insurance premiums paid for full-time employees, including mental health coverage.
- 10 paid holidays.
- 2 floating holidays.
- 3 personal business days.
- Separate sick and vacation paid leaves (prorated for part-time employees).
- Optional insurances.
- Flexible spending plans.
- 5% allowance for bilingual skills (includes ASL) if you can pass a skills test and are assigned to use those skills on the job.
- Up to the third step of the salary range for candidates new to OJD, depending on experience.
- Potentially eligible for a 5% annual increase.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
