Court Operations Associate (Operations Clerk)

State of Oregon • Klamath Falls, OR

18h • Onsite

About The Position

Interviews: Generally, will be scheduled within two weeks after the application deadline. Who we are Oregon Judicial Department (OJD) serves the public, and the people we serve may be facing challenging life circumstances, high levels of stress, or confusion about their next steps. The work you will do in this role affects members of our community who come to the court to have their cases resolved. We need people who want to impact their communities, value OJD’s efforts to remove barriers to access justice services, and welcome interacting with the public. We are committed to building a diverse, inclusive team and encourage candidates of all backgrounds to apply. We consider relevant work experience, education, and any transferable skills and abilities that may meet our qualifications or the skills and attributes we need for this position. We welcome all candidates who are inspired by our work and mission. Location Highlights Klamath Falls , Oregon is a beautiful mid-sized city in the mountains of Southern Oregon. The City of Klamath Falls and Klamath County offer a dramatically lower cost of living compared to larger urban areas in the Pacific Northwest, over 300 days of sunshine per year, excellent schools, and an endless supply of year-round outdoor recreation, parks and activities. With just over 20,000 residents, Klamath Falls is small enough to offer a sense of community and affordable living while still offering all the amenities and conveniences of a more densely populated region. Position Highlights The Klamath County Circuit Court in Klamath Falls, Oregon, is hiring a Operations Clerk (Court Operations Associate). In this role… You will assist in assuring accurate and timely processing of all Civil, Probate, Family Law, Criminal, Traffic, and Juvenile filings submitted to Klamath County Circuit Court. This position assists self-represented litigants and attorneys in using the court system by informing them of court procedure and policies as they relate to circuit court matters. This position is responsible for preparing appropriate forms and documents, for assuring accurate and timely processing of all monies received by the court, and for creating an accurate case register and record of monetary obligations and payments. This position provides backup for other positions in operations when needed. As part of this position, you will interact with people at a customer service counter. This will include interactions with judges, attorneys, litigants, and with other people who come to the court to have their matters resolved. You will answer questions and assist people, both in-person, email, or by phone. Candidates fluent in Spanish are highly encouraged to apply! Assigned tasks may be changed to accommodate workload and organizational needs.

Requirements

• High school diploma or equivalent
• At least three (3) or more years of responsible experience in a moderately complex office or business setting involving the processing of financial, administrative, or legal documents
• Any combination of education and experience equivalent to three (3) years of experience that typically supports the knowledge, skills, and abilities for the position.

Nice To Haves

• Experience providing customer service to a variety of individuals in challenging circumstances.
• Experience performing a variety of clerical or administrative tasks in a business or professional environment.
• Experience maintaining accuracy and meeting deadlines despite frequent interruption or distracting surroundings.
• Experience explaining processes, procedures, or policies to a wide audience.
• Experience reviewing documents for completeness and accuracy.
• Experience identifying and safeguarding confidential information and materials.
• Experience using a variety of software programs to access and input information and complete various tasks.
• Candidates fluent in Spanish are highly encouraged to apply!

Responsibilities

• Assist in assuring accurate and timely processing of all Civil, Probate, Family Law, Criminal, Traffic, and Juvenile filings submitted to Klamath County Circuit Court.
• Assist self-represented litigants and attorneys in using the court system by informing them of court procedure and policies as they relate to circuit court matters.
• Prepare appropriate forms and documents.
• Assure accurate and timely processing of all monies received by the court.
• Create an accurate case register and record of monetary obligations and payments.
• Provide backup for other positions in operations when needed.
• Interact with people at a customer service counter, including judges, attorneys, litigants, and other court visitors.
• Answer questions and assist people, both in-person, email, or by phone.
• Perform assigned tasks which may be changed to accommodate workload and organizational needs.

Benefits

• 95% to 99% of medical insurance premiums for full-time employees [OR up to 99% of medical insurance premiums for part-time employees], including mental health coverage.
• 10 paid holidays, 2 floating holidays, 3 personal business days, separate sick and vacation paid leaves (prorated for part-time employees).
• Optional insurances and flexible spending plans.
• 5% allowance for bilingual skills (includes ASL) if you can pass a skills test and are assigned to use those skills on the job!
• Potential for a 5% annual increase.
• Eligible for Public Service Loan Forgiveness program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED