Court Operations Associate (Civil Case Processing Clerk)

State of Oregon • Hillsboro, WA

12d • Onsite

About The Position

The Oregon Judicial Department (OJD) serves the public, and the people we serve may be facing challenging life circumstances, high levels of stress, or confusion about their next steps. The work you will do in this role affects members of our community who come to the court to have their cases resolved. We need people who want to impact their communities, value OJD’s efforts to remove barriers to access justice services, and welcome interacting with the public. We are committed to building a diverse, inclusive team and encourage candidates of all backgrounds to apply. We consider relevant work experience, education, and any transferable skills and abilities that may meet our qualifications or the skills and attributes we need for this position. We welcome all candidates who are inspired by our work and mission.

Requirements

• High school diploma or equivalent.
• At least three (3) or more years of responsible experience in a moderately complex office or business setting involving the processing of financial, administrative, or legal documents.
• Any combination of education and experience equivalent to three (3) years of experience that typically supports the knowledge, skills, and abilities for the position.
• Experience performing a variety of clerical or administrative support tasks with strict deadlines in a busy business or professional setting.
• Experience using a variety of software programs to access and input information and complete various tasks.
• Experience providing customer service to a variety of individuals in challenging circumstances.
• Experience explaining processes, procedures, or policies on behalf of an employer.
• Experience and skill in writing and reviewing documents for accuracy and completeness.

Nice To Haves

• Bilingual English/Spanish proficiency is preferred.

Responsibilities

• Process documents and case files for civil filings.
• Open new cases in the electronic case management system.
• Process a variety of documents, including motions, orders, judgments, garnishments, bankruptcy notices, and driver’s license suspensions and reinstatements, and route them to the appropriate judge or department.
• Review paperwork for accuracy and completeness and work with other court staff to make corrections and resolve issues.
• Answer multiline phones and help customers at the public counter.
• Process the mail, scan documents, and make copies.
• Perform courtroom duties associated with landlord/tenant cases, including managing parties before proceedings and reviewing legal documents.
• Process orders and judgments for arbitration cases.
• Maintain a database of available arbitrators, assign arbitrators to cases, and monitor reports and deadlines.
• Provide backup coverage within the Civil unit.

Benefits

• 95% to 99% of medical insurance premiums paid for full-time employees, including mental health coverage.
• 10 paid holidays, 2 floating holidays, 3 personal business days, separate sick and vacation paid leaves (prorated for part-time employees).
• Optional insurances and flexible spending plans.
• 5% allowance for bilingual skills (includes ASL) if you can pass a skills test and are assigned to use those skills on the job.
• Potential for a 5% annual increase.
• Eligible for Public Service Loan Forgiveness program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED