Court Liaison for the Division of Tenant and Owner Resources

City of New York•New York City, NY

1d•Onsite

About The Position

The New York City Department of Housing Preservation and Development (HPD) promotes quality and affordability in the city's housing, and diversity and strength in the city’s neighborhoods because every New Yorker deserves a safe, affordable place to live in a neighborhood they love. HPD's Division of Tenant & Owner Resources (DTOR) is responsible for the administration of rental subsidy programs that include Housing Choice Voucher (HCV), Project Based Voucher (PBV), Moderate Rehab Section 8, Moderate Rehab Single Room Occupancy (SRO), and Continuum of Care (CoC)-Shelter Plus Care (SPC) and NYC 15/15. Through these programs, HPD serves over 40,000 households and 9,000 landlords in all five boroughs. DTOR is responsible for the initial application screening; confirming eligibility requirements; briefing applicants; and issuing vouchers. DTOR also monitors tenant and landlord compliance of their obligations under each program and continues to administer the ongoing subsidies throughout their participation. These continued activities include processing annual and interim recertifications to update family income/assets, household composition, and rent amounts; tenant moves and transfers; approved rent increases; Housing Assistance Payment (HAP) abatements and reinstatements to enforce Housing Quality.

Requirements

Authorization to work in the United States is required for this position.
A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Nice To Haves

Excellent Communication Skills
Strong Customer Service Focus
Computer Proficiency including Word, Microsoft Office, and Excel
Bilingual a Plus
Section 8 or other Rental Subsidy experience a Plus

Responsibilities

Reviewing subpoenas and preparing responsive documentation.
Appearing in housing court representing the agency and completing all required follow through.
Understanding HPD rental subsidy program policies and procedures, New York’s legal process for residential evictions and housing court proceedings.
Analyzing legal notices and entering relevant information into LSU and DTOR databases.
Responding to inquiries on program hotlines and assisting clients.
Maintaining LSU court calendar as needed.
Working on special projects.
Attending meetings, conferences and trainings as required.
Working with senior management team to implement and maintain best practices.
Representing the DTOR at community events and workshops.
Working independently and managing your own workload.
Conducting research and analyses of Agency records required to be produced in Court.
Reviewing subpoenas, researching, collecting, analyzing, preparing written summary of case facts, and organizing documents for submission and/or for testifying in Court.
Assisting and working with staff attorneys and HPD employees.
Writing summaries of all court appearances.
Coordinating required DTOR actions that relate to legal proceedings.
Updating Agency records of court proceedings.
Maintaining files and records to track court caseloads.
Working on special projects relating to evictions and other legal proceedings.
Responding to inquiries from attorneys, owners, tenants.
Assisting with review of legal actions.
Analyzing legal documents and entering relevant information into LSU and DTOR database accurately.
Providing assistance to the LSU coordinator, deputy director, and the director as needed.