Court Facilitator (Court Facilitator/Protection Order Clerk)

State of Oregon • Hillsboro, OR

1d • $5,004 - $7,763 • Onsite

About The Position

The Oregon Judicial Department (OJD) serves the public, and the people we serve may be facing challenging life circumstances, high levels of stress, or confusion about their next steps. The work you will do in this role affects members of our community who come to the court to have their cases resolved. We need people who want to impact their communities, value OJD’s efforts to remove barriers to access justice services, and welcome interacting with the public. We are committed to building a diverse, inclusive team and encourage candidates of all backgrounds to apply. We consider relevant work experience, education, and any transferable skills and abilities that may meet our qualifications or the skills and attributes we need for this position. We welcome all candidates who are inspired by our work and mission.

Requirements

• High school diploma or equivalent.
• At least three (3) years of clerical experience in a moderately complex office or business setting involving the processing of financial, administrative, or legal documents.
• Experience managing multiple tasks, shifting quickly between priorities, and maintaining accuracy in a fast‑paced business or professional setting under strict deadlines.
• Experience using a variety of software programs to access, input, and manage information.
• Experience providing excellent customer service to a variety of individuals in challenging circumstances.
• Experience explaining processes, procedures, policies, or decisions on behalf of an employer.
• Experience remaining calm, professional, and patient during interruptions or stressful situations.

Nice To Haves

• Bilingual English/Spanish proficiency is preferred.

Responsibilities

• Help self-represented family law litigants by providing information about the court and explaining the processes and procedures for family law cases.
• Help litigants complete child support calculation worksheets and a variety of court forms.
• Facilitate family law workshops that cover topics such as dissolution, child support, custody, and parenting time.
• Support the Northwest Oregon Facilitator Initiative program.
• Process protective orders, new petitions, and other electronic filings.
• Perform data entry and scan documents into the electronic case management system.
• Update case party details as needed.
• Coordinate with the Specialty Docket Clerk to schedule and prepare dockets for contested case hearings.
• Make and certify copies.
• Route orders and judgments to judges for review and ruling.
• Work with the public, judges, court staff, the Family Justice Center, abuse prevention advocates, law enforcement, the District Attorney’s office, Hillsboro Adult Protective Services, and other community partners.
• Provide support in person, over the phone, and in writing.
• Assigned tasks may be changed to accommodate workload and organizational needs.

Benefits

• 95% to 99% of medical insurance premiums paid for full-time employees, including mental health coverage.
• 10 paid holidays, 2 floating holidays, 3 personal business days, separate sick and vacation paid leaves (prorated for part-time employees).
• Optional insurances and flexible spending plans.
• 5% allowance for bilingual skills (includes ASL) if you can pass a skills test and are assigned to use those skills on the job.
• Eligible for Public Service Loan Forgiveness program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED