Court Facilitator

State of Oregon • Medford, OR

4d • Onsite

About The Position

The Jackson County Circuit Court in Medford, Oregon, is hiring a Court Facilitator. In this role, you will help self-represented litigants navigate court case issues and complete their legal documents. You will provide an overview of court forms and processes, explain next steps and expected timelines, perform child support calculations, and help litigants and attorneys use the court system. You will also provide educational materials and information about available resources as needed. The support you provide will be in person, over the phone, through video, and in writing. Additionally, you will prepare judgments and orders, perform data entry, scan documents, docket, and schedule cases. You will help create and maintain forms packets, brochures, and literature for family law matters. You will also prepare a variety of statistical and informational reports. Collaboration is an important part of this position. You will consult with judges, partner with various departments, external agencies, and community organizations, help the Southern Oregon Facilitation Initiative and the local Family Law Advisory Council, and participate in local and statewide committees, coalitions, and work groups. You will also create and facilitate training for internal and external stakeholders. Assigned tasks may be changed to accommodate workload and organizational needs.

Requirements

• High school diploma or equivalent.
• At least three (3) years of clerical experience in a moderately complex office or business setting involving the processing of financial, administrative, or legal documents.
• Experience performing a variety of clerical or administrative support tasks with strict deadlines in a busy business or professional setting.
• Experience using a variety of software programs to access and input information and complete various tasks.
• Experience providing customer service to a variety of individuals in challenging circumstances.
• Experience explaining processes, procedures, policies, or rules.
• Experience and skill in writing and reviewing documents for accuracy and completeness.

Nice To Haves

• Bilingual English/Spanish proficiency is preferred but not required.

Responsibilities

• Help self-represented litigants navigate court case issues and complete their legal documents.
• Provide an overview of court forms and processes.
• Explain next steps and expected timelines.
• Perform child support calculations.
• Help litigants and attorneys use the court system.
• Provide educational materials and information about available resources.
• Prepare judgments and orders.
• Perform data entry, scan documents, docket, and schedule cases.
• Create and maintain forms packets, brochures, and literature for family law matters.
• Prepare a variety of statistical and informational reports.
• Consult with judges.
• Partner with various departments, external agencies, and community organizations.
• Help the Southern Oregon Facilitation Initiative and the local Family Law Advisory Council.
• Participate in local and statewide committees, coalitions, and work groups.
• Create and facilitate training for internal and external stakeholders.

Benefits

• 95% to 99% of medical insurance premiums paid for full-time employees, including mental health coverage.
• 10 paid holidays, 2 floating holidays, 3 personal business days, separate sick and vacation paid leaves (prorated for part-time employees).
• Optional insurances and flexible spending plans.
• 5% allowance for bilingual skills (includes ASL) if you can pass a skills test and are assigned to use those skills on the job.
• Eligible for Public Service Loan Forgiveness program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED