Court Clerk

City of Casper•Municipal Court - Casper, WY

9h•Onsite

About The Position

Incumbents are responsible for providing mid-level administrative support to the City’s Municipal Court. A typical day for a Court Clerk includes customer service in person and on phone, receipting payments and scanning documents to court records, data entry and issuance of legal documents and quality control checks for fellow team members. Some legal experience is helpful, but a strong understanding of programs and ability to navigate within them is very favorable. Why you'll love this position: Positive team energy and room for growth in the office. Skill development at a personal and professional level.

Requirements

Knowledge of modern computer software programs such as Microsoft Office.
Knowledge of modern office procedures, methods and use of technological equipment including database management.
Knowledge of customer service principles.
Knowledge of record keeping and file management principles.
Knowledge of proper English, including spelling, punctuation, and grammar.
Knowledge of cash handling procedures.
Ability to learn and explain court-processing procedures and respond to requests and inquiries from the general public.
Ability to learn and correctly interpret and apply court policies and procedures.
Ability to process court documents.
Ability to routinely demonstrate the City of Casper core values.
Ability to regularly meet deadlines.
Ability to maintain attention to detail in a work situation with frequent interruptions.
Ability to accurately proofread numerical and text data.
Ability to accurately type documents at a reasonable rate of speed.
Ability to organize records in an easily retrievable fashion.
Ability to operate a variety of modern office equipment and tools.
Ability to work on a variety of tasks simultaneously.
Ability to establish and maintain effective working relationships with those contacted in the course of work.
Ability to maintain a neat and professional appearance.
Ability to maintain confidentiality.
Ability to communicate effectively verbally and in writing.
Ability to follow written and verbal instructions.
Ability to follow all City safety rules and procedures and immediately report all accidents/incidents or unsafe conditions to a supervisor.
Skill in maintaining accurate records and files and comply with record retention guidelines.
Skill in operating in a courteous, knowledgeable and tactful manner with customers, staff and the general public.
Skill in oral and written communication, sufficient to exchange or convey effective information and to receive work direction.
Skill in operating modern office equipment, software, and operating systems/applications.
Skill in customer service and telephone etiquette.
Skill in maintaining confidentiality.
Skill in typing and data entry relating to documents, memos, and/or other related information.
Skill in time management.
Skill in filing and maintaining records.
Skill in typing and data entry.
Skill in providing customer service.

Nice To Haves

Some legal experience is helpful.
A strong understanding of programs and ability to navigate within them is very favorable.
Bilingual preferred.
Ability to fluently speak, read, and write in the Spanish language is preferred.
Possession of a valid Wyoming Driver’s License preferred.
May require being, or obtaining, a Notary Public designation.

Responsibilities

Serves as a primary customer service function to Municipal Court and performs mid-level administrative tasks with some independence, including responding to routine requests for information, answering routine questions for Municipal Court; taking and transmitting messages; and communicating with the public regarding court calendars and appearance dates.
Performs various clerical duties utilizing and entering information into applicable databases and/or other computerized systems to collect and maintain records in assigned area of responsibility.
Receives and processes payments in person, by mail, and over the phone; balances individual cash drawer daily, in accordance with City accounts receivable rules and procedures.
Creates, researches and processes warrants, subpoenas, summons, and bond documents; delivers to appropriate agency and tracks service of warrants.
Creates standard reports on court data including outstanding fine balances and warrants.
Explains court processing procedures and regulations to litigants, attorneys, and the staff of other agencies and members of the general public; provides assistance to attorneys and members of the public regarding court calendars and appearance dates.
Represents the City of Casper by responding to the public, citizens, its employees, and others in a prompt, professional, and courteous manner while continuously maintaining a positive customer service demeanor.
Performs other duties of a similar nature or level.