Court Clerk

City of Tualatin•Tualatin, OR

1d•Onsite

About The Position

The City of Tualatin is seeking a customer-service driven Court Clerk to assist individuals through the court process. This role requires a detail-oriented, efficient, self-starter who is engaged and ready to serve a diverse population while promoting an equitable and fair process. The Court Clerk will play a crucial role in ensuring equal access to services and creating a welcoming environment for all. Responsibilities include processing and maintaining court records and payments, handling court documentation, assisting in the courtroom, and communicating with the public and other agencies. Compliance with all regulations, state statutes, laws, and ordinances is required. A Court Clerk handles confidential matters with discretion and excels in customer service. The Municipal Court is located at the new Tualatin City Service building with free employee parking.

Requirements

Knowledge of the principles, practices and techniques of court administration.
Considerable knowledge of the principles, practices and equipment of modern functions, policies and procedures of the department to which assigned as to how these relate to the City organization as a whole, or the ability to acquire such knowledge.
Ability to assemble, organize and present statistical, financial and factual information derived from a variety of original and secondary sources.
Ability to establish and maintain effective working relationships with employees, officials and the general public.
Ability to exercise resourcefulness, tact and perspective in developing solutions and recommending new techniques.
Ability to work evening shifts as required.
Possession of, or the ability to secure possession of, a valid Oregon driver's license.
Possession of, or ability to obtain within three months, LEDS certification.
Possession of, or the ability to secure possession of certification from the State of Oregon as a Notary Public.
Working knowledge of office procedures and methods, work processing software, business English, etc.
Knowledge of municipal court operations and experience with court software.
High School diploma and/or equivalent supplemented by one year of experience related to assigned duties, or an equivalent combination of education and experience enabling the incumbent to perform the essential functions of the position.
Ability to establish and maintain effective working relationships with employees, contractors, other agencies, public officials and the general public.
Ability to occasionally deal with upset or difficult individuals.
Working knowledge of Microsoft Word, Excel, and other similar software programs.

Nice To Haves

Knowledge of Spanish is an asset.
Those who can speak Spanish fluently will be given preference, and will be eligible for a 5% pay premium.
Those who can read and write Spanish fluently will be eligible for an additional 2% pay premium.

Responsibilities

Assist the public over the counter and on the telephone; answer routine questions about court dates, court procedures, Oregon Department of Motor Vehicles regulations, bail and fine procedures, etc.
Direct communications to appropriate personnel (such as police officers, attorneys, corrections officials, and defendants) regarding court dockets and establish trial dockets; prepare letters notifying defendants of court appearance and trial dates; coordinate trial dates with police officer schedules and appropriate trial attorneys; set pre-trials, and prepare suspension forms.
Maintain and process court records; examine legal documents submitted to court for adherence to law or court procedures; prepare case folders and case dispositions.
Gather information and process court matters; exchange information with the City Police Department and other law enforcement and related agencies as necessary.
Maintain court records in accordance with statutes, regulations and policies.
Manage volume of citations accurately under strict deadlines.
Provide skilled clerical work, processing court transactions with a high degree of public contact.
Prepares accurate and timely reports.
Act as a notary public.
Documents court policies and procedures; keeping them up to date to accommodate changing rules, regulations, situations and process improvements.
Accept, process, and deposit cash receipts; process refunds as appropriate.
Establishes and monitors payment plan agreements.
Sends accounts to collections as appropriate.
Promote professional and courteous behavior with a creative approach to problem resolution that creates a positive experience for the customer.
Interact with emotional and difficult people in a professional and tactful manner.
Maintain cooperative working relationship with City staff, outside professionals and agencies, and the general public.
Use good judgment in prioritizing daily and routine responsibilities.
Work efficiently and effectively in fast-paced environment which includes changing priorities and frequent interruptions.
Drive to city facilities, training programs, and meetings as necessary.
Follow safety rules and procedures.

Benefits

Medical insurance
Dental insurance
Vision insurance
Prescription coverage
Life insurance
Long-term disability insurance
Paid vacation
Paid holidays
Sick leave
Retirement benefits through Oregon PERS
Internal equivalent plan to Paid Leave Oregon that provides full pay for qualified leaves