Court Clerk III

City of Aurora•Lancaster, SC

1d•$24 - $30•Onsite

About The Position

The Court Clerk III performs independent, court-specific, clerical/technical work facilitating information, procedures, and policies enforced by the courts. This role involves preparing legal documents, managing files, and interacting with defendants, the general public, and others related to judicial processes. The Court Clerk III is responsible for customer service, data entry, file maintenance, quality control, and ensuring compliance with court policies, practices, rules of procedure, state statutes, and city ordinances to support the operations of the Case Management division in the Aurora Municipal Court. This position reports to the Accountant Officer or the Case Management Supervisor.

Requirements

High School Diploma or GED
At least three (3) years of clerical and filing experience including dealing with the public and handling telephone calls
At least three (3) years of heavy cash handling experience
Criminal Justice Information Systems (CJIS) certification required within six (6) months of hire
NCIC / CCIC Certification may be required

Nice To Haves

Court or law enforcement background preferred
At least twelve (12) months of Case Management experience
Proficiency in Microsoft Office Products
Knowledge of business English and math
Modern office practices and procedures
Advanced understanding of court proceedings and city ordinances
Advanced understanding of court and legal terminology
Confidentiality requirements regarding court records documents
Strong interpersonal and managerial skills
Skill in the use of windows-based programs
Strong customer service skills
Skill in checking information for accuracy and completeness and correcting errors
Critical thinking skills
Establish and maintain effective working relationships with employees, all levels of management including executive staff, citizens, and elected officials
Handle sensitive situations with tact and diplomacy
Communicate effectively both orally and in writing
Creatively solve problems, negotiate and handle stressful situations in a positive manner
Ability to discern and apply differences between legal advice and explaining court processes
Independent, collaborative learner

Responsibilities

Provides excellent customer service and general information concerning the court to the public.
Maintains court record-keeping systems and data integrity, including heavy data entry, updating, and filing of records and documents.
Processes incoming juvenile and adult municipal and traffic filings, including new violations.
Schedules upcoming court hearings in accordance with the court’s policies and procedures.
Reviews and evaluates legal documents, forms, applications, and other information to determine accuracy, completeness, acceptability, or compliance to judicial rules, city ordinances, policies, and procedures.
Provides heavy customer assistance including answering questions by phone, email, text messaging, and in person, directing inquiries to appropriate departments, and operates a variety of office equipment and personal computers.
Explains and provides general information on judicial processes and procedures to court personnel, attorneys, law enforcement agencies, and the general public in person, by telephone, by text messaging, and via email.
Receives, processes, and deposits a heavy volume of fines, fees, and related court/filing payments.
Balances daily cash drawer, prepares daily closeout for register and completes all required reports related to receipting of fines, costs, and payments received.
Confirms all judicial orders are entered, including warrant cancellations and Personal Recognizance bonds.
Files are closed in accordance with Case Management procedures and Judicial orders.
Communicates in writing and orally with area agencies, the municipal judge, prosecuting attorney, court-appointed counsel, and various legal professionals.
Communicates in writing and orally with clients and the public.
Utilizes document imaging for case files.
Ensures legal requirements are met; maintains data integrity of case information by performing quality control and audit functions; and maintains security or confidentiality of records.
Maintains court records; certifies and seals court documents; coordinates and purges case files.
Assists in the development of training plans and trains employees.
Performs varied and complex clerical work of a highly responsible nature under limited supervision.
May handle CJIS related information.
Performs other related duties as assigned.

Benefits

Competitive total compensation package
Well-Funded General Employees Retirement Plan
On-site fitness center and overall employee well-being programs
Internal educational programs to assist with career advancement
Access to innovation workspaces
Rewarding public sector work impacting a large and diverse community
Growing city and employee population
Rich benefits package with low employee costs
Generous paid leave program
100% funded Employee and Family Care Leave Program
Retirement pension plan and 457b plans available
Subsidized recreation center pass, on-site fitness centers and wellness programs
Continued education and career advancement opportunities