Court Clerk I

City of Avondale•Avondale, AZ

1d•Onsite

About The Position

Performs responsible and varied legal clerical work in the City Court, receiving a high volume of fines, fees, bonds, and restitution payments by mail, in person, online, or by telephone. Responds and resolves public inquiries in person, by telephone, and by email; processes filing cases, and files documents from the public and law enforcement agencies in accordance with Court policies. Handles adverse, critical, and confrontational situations in a stressful environment; establishes and maintains effective working relationships with coworkers and management, and develops team interaction. The position requires great attention to detail and accuracy. The principal duties of this class are responsible for performing routine front-office and clerical administrative duties in support of Court operations while working under close supervision in compliance with Court policies and procedures.

Requirements

High school diploma or GED equivalency.
The job requires a good working knowledge of common or uncommon techniques, methods, practices, procedures, use of forms, routines, etc., of a moderate to complex nature.
Two (2) years of direct public contact (in-person) customer service.
One (1) year of cash handling experience, including point-of-sale transactions.
Administrative Supreme Court Order: obtain 16 CO-JET credits annually.
Valid Arizona Driver’s License at time of hire.
Successful completion of a background investigation and fingerprinting.

Responsibilities

Provides front-line customer service by responding to general questions including phone, email and in-person service.
Receives and processes mailed in and on-line payments.
Maintains account records by processing cash and electronic bonds posted, verifying balances, reconciling case information, issuing receipts for payments on cases, and ensuring proper allocation of payments, according to Court accounting procedures.
Prepares cases such as civil traffic, parking violations, City ordinances, and other civil matters in compliance with legal requirements and procedures.
Files documents and case files alphabetically, numerically, or by other prescribed methods.
Monitors and distributes faxes and emails throughout the day, including the appropriate Court staff.
Processes Defensive Driving School checks, verify, and file reports for monthly reconciliation.
Creates file folder for misdemeanors, orders of protection, and injunction against harassment petitions, criminal traffic citations, routes citations, and provides scanned copies to Prosecutor.
Processes correspondence and other Court-related documents.
Sorts and distributes mail, logs mailed in payments, checks the drop box daily for payments, fills out background search forms, and maintains and orders office equipment and supplies.
Verifies Warrant Validation List on a monthly basis, uses case management system to review against case files.
Files in and docket event codes on all motions filed and responses from the Prosecutor’s Office and route to the Judge or the appropriate Court Clerk.
Litchfield Park Magistrate Court cash register rotation on a monthly basis.
Sentence civil traffic cases and issue payment orders.
Assists with protective orders as needed and verifies petitions are ready for processing.
Processes citations by reviewing and reconciling information into a computer system; clearing suspensions and warrants; and handling all related documents.
Processes citations by reviewing and reconciling information with the daily citation push report; ensures proper violations and demographic information downloaded into the case management system is accurate.
Prints and verifies restitution reports.
Updates and maintains the Court calendar; schedules court hearings.
Performs related work or additional duties as assigned.