Court Administration Assistant

J.B. Hunt Transport Services, Inc.•Phoenix, AZ

1d•$19 - $28

About The Position

The Court Administration Assistant will provide administrative support to the Criminal Restoration of Rights and Sealing of Records Unit and will primarily work in a back office high-volume work environment that requires the ability to multi-task, and use strong organizational and communication skills to provide exemplary service, both internally and externally. About The Superior Court: The Superior Court of the Judicial Branch of Arizona in Maricopa County is dedicated to providing a safe, fair and impartial forum for resolving disputes, enhancing access to our services, and providing innovative, evidenced-based practices that improve the safety of our community and ensure the public’s trust and confidence in the Judicial Branch. The Superior Court in Maricopa County, one of the largest, most innovative and progressive trial courts in the nation, seeks innovative individuals to join our team who will embrace our vision of excellence and the principles inherent in the Rule of Law...every person, every day, every time. We fulfill these principles through a culture that values fairness, respect, integrity, innovation, and safety.

Requirements

High School Diploma/GED
Two (2) years of general clerical or administrative experience OR Combined Education and Experience Qualifications: An equivalent combination of post-secondary education or job-related experience may substitute on a year-for-year basis.
Knowledge of: Principles and processes for providing customer service including customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction
Skill in: The use of computer applications including spreadsheets, databases, and word processing software.
Written and verbal communication with others to convey information effectively
Critical thinking and evaluating information to determine the best solution
Providing exemplary customer service
Ability to: Learn policies, procedures, and guidelines established by the Court
Respond courteously to concerns of the public, attorneys, and employees
Use effective time management skills to handle multiple tasks at one time
Excel in a high volume and time-sensitive work environment
Establish and maintain effective working relationships with others
Understand and accurately brief oral and written instructions
Make sound decisions in accordance with regulations, policies, and procedures
Work as a member of a team with minimal supervision

Responsibilities

Performs case management entry and/or retrieval to include but not limited to: Integrated Court Information System (iCIS), Integrated Court Information System - Next Generation (iCISng) and Justice Web Interface (JWI)
Responds to case-related inquiries from the public, attorneys, Judicial Officers, and Judicial Branch staff
Process court documents and requests received in work queues such as Restoration of Rights, and Sealing of Records applications
Reviews, updates, and maintains case-related information in Court software and spreadsheets
Process electronic pro per mail and distribute to the appropriate stakeholders
Assists in the preparation of statistical reports

Benefits

We offer generous paid time off, paid sick leave, and 10 paid holidays!
We have affordable medical, dental, and vision insurance, and our employees are entitled to coverage by one of several State-sponsored retirement pension plans, our employee assistance program, and wellness incentives.
Additionally, our employees have the option of life insurance, disability, a group legal plan, and pet insurance.
Under the current guidelines for the Public Service Loan Forgiveness (PSLF) Program, the Maricopa County Superior Court is a qualifying employer. Therefore, any full time Judicial Branch employee, who meets other eligibility criteria may be eligible for loan forgiveness under this program.

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