Library - FT Courier

City of CharlottesvilleCharlottesville (22902), VA
Onsite

About The Position

Jefferson-Madison Regional Library is seeking candidates to be considered for a Courier position at the Central Library who are highly motivated and who support JMRL's Mission Statement to foster personal growth and life-long learning for all by connecting people with ideas, information, and each other. This position performs responsible work making consistent deliveries of general items to all agencies of the Jefferson-Madison Regional Library (JMRL) and monitors the routine and preventative maintenance of delivery vehicles, under the general supervision of the Circulation Manager.

Requirements

  • High School diploma or GED.
  • Some experience as a delivery driver.
  • An equivalent combination of education and experience may be considered in lieu of the specific requirements listed above.
  • Valid Virginia driver’s license and maintain an acceptable driving record.
  • Required to successfully pass a pre-employment background check and DMV Records check.
  • Knowledge of safe vehicle operation, loading and unloading procedures, and applicable federal, state, and local driving laws.
  • Knowledge of basic routine and preventative vehicle maintenance (e.g., tire pressure, oil changes) to maintain vehicle readiness.
  • Familiarity with delivery processes, including package handling, tracking systems, and completion of delivery documentation.
  • Ability to accurately record delivery details and customer interactions.
  • Knowledge of best practices for safely lifting and moving heavy objects.
  • Knowledge of Charlottesville, VA, and surrounding areas, including common delivery routes, traffic patterns, and local roadways to ensure efficient and timely deliveries.
  • Basic reading: ability to understand the meaning of commonly used multi-syllable words and simple paragraphs. Comprehends simple written instructions, signs, and notices.
  • Basic writing: ability to write simple letters, paragraphs and sentences containing subject, verb, and object, and/or series of numbers, names, and addresses.
  • Routine communication skills: Regular & routine interaction involving providing or exchanging basic information. Establishes and maintains effective working relationships with co-workers.
  • General Direction decision-making: normally performs the job by following general instructions or established standard operating procedures and/or policies. There is some discretion when making decisions among a few easily identifiable choices of the appropriate procedure or policy to apply to duties.
  • Basic technical skills: uses standard technical skills appropriate to the assigned and apparent job responsibilities.
  • Time pressures.
  • Tedious or exacting work.
  • Frequent change of tasks.
  • Strong public service orientation.
  • Performing multiple tasks simultaneously.
  • Working closely with others as part of a team.
  • Constant interruptions and requests for service.
  • May require dealing with angry, frustrated and/or upset individuals.
  • Excellent organizational, time management and customer service skills.
  • Non-traditional work schedule.
  • Heavy Work: Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 25 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
  • Work requires bending, kneeling, stooping, lifting, carrying, reaching, handling, and pushing/pulling.
  • Must be able to remain in a stationary position while operating a motor vehicle for extended period of time.
  • Must have the ability to drive at night.
  • Must be able to communicate information and ideas so others will understand.
  • Must be able to exchange accurate information in these situations.
  • Ability to observe details at close range (within a few feet of the observer).

Nice To Haves

  • Prior experience as a delivery driver.
  • Prior work or volunteer experience in a library environment or customer service experience.

Responsibilities

  • Loads/unloads material onto courier truck, sorting and repacking materials as needed.
  • Communicates effectively with library staff at all locations, ensuring all items to be taken out are collected daily.
  • In addition to library materials, this frequently includes interdepartmental mail, equipment, supplies, money, checks, kits, and items for library programs (Legos, iPads, Chromebooks, etc.).
  • Operates a vehicle in the performance of the job duties and exhibits safe driving practices (adhering to speed limits/other driving regulations).
  • Promptly coordinates routine maintenance for the courier trucks.
  • Communicates any vehicle issues to the Business Manager.
  • Ensures that items being transported are safe from damage by protecting bins when inclement weather occurs.
  • Stacks bins in a stable manner, taking every precaution to protect materials from damage during transport.
  • Interacts with both JMRL staff and the general public in a courteous manner.
  • Distributes incoming deliveries to the Central Library to appropriate departments.
  • Responsible for appropriate use and maintenance of JMRL equipment, tools, and other resources, including work time.
  • Regular and reliable attendance.
  • Performs additional duties to support operational requirements as apparent or assigned.

Benefits

  • 13 paid holidays
  • paid vacation
  • sick leave
  • health insurance options with employer contribution
  • employer-paid life insurance
  • City's retirement options
  • gym membership reimbursement
  • continuing education/training opportunities
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