Country Manager Ghana

PUM

3d

About The Position

The Country Manager leads PUM’s country team in Ghana, consisting of eight freelance country representatives who engage change-driven SMEs in PUM programmes. The role carries end-to-end responsibility for client relationships after acquisition, ensuring continuity, quality of engagement and strategic alignment. The Country Manager is part of the Africa regional team, reports to the Head of Region, and collaborates with other country managers, programme managers and departments including recruitment and communications and partnerships.

The Country Manager develops and implements the Country Impact Plan in line with PUM’s mission, strategy and organisational ambitions, focusing on strengthening business ecosystems. The role builds partnerships and networks with entrepreneurs, business organisations and other enabling organisations, and identifies and secures funding opportunities from institutional donors, foundations, corporate partners and other sponsors.

The position leads, coaches and manages the country representative team, maintaining its capacity, motivation, accountability and performance. It also supports SME engagement from client qualification and proposal approval through project delivery, including collaboration with programme managers, occasional visits with experts, and professional briefing and debriefing sessions. The Country Manager monitors performance and data, ensures compliance with organisational policies and quality standards, and meets project timelines.

The assignment is on an independent contractor basis, with an expected commitment of approximately 37.5 hours per week and a maximum of 1,800 hours per year. The initial assignment is for one year, with a possibility of extension based on organisational needs and successful collaboration. The contractor receives a competitive fee aligned with local market standards and is responsible for their own taxes, social security contributions, insurance and other applicable statutory obligations. The role is permanently based in Ghana and involves occasional travel within the country.

Requirements

• Bachelor’s or master’s degree.
• At least 10 years of experience in a coordinating role and leading a commercial or acquisition-focused team.
• Strong local SME network and deep understanding of business ecosystem development in Ghana.
• Familiarity with European work culture and experience collaborating remotely within international organisations.
• Strong intercultural communication skills and ability to collaborate across departments and with stakeholders.
• Proven leadership and accountability skills, including experience in performance management and stakeholder engagement.
• Experience managing a remote team operating across the country.
• Strong focus on impact, quality and measurable results.
• Data-driven approach and comfort using digital tools, including Microsoft 365.
• Excellent command of English.
• Permanently based in Ghana and available for 37.5 hours per week.

Nice To Haves

• Fluency in other local languages.

Responsibilities

• Develop and implement the Country Impact Plan in line with PUM’s mission, strategy and organisational ambitions.
• Strengthen business ecosystems through strategic analysis and alignment with PUM’s programmes.
• Establish partnerships and collaborate with networks of entrepreneurs, business organisations and other enabling organisations.
• Identify, develop and secure funding opportunities from institutional donors, foundations, corporate partners and other sponsors.
• Build strategic partnerships with SMEs and stakeholders through proactive account management and ongoing engagement.
• Expand PUM’s visibility, credibility and influence in Ghana.
• Build, lead and coach the country representative team, safeguarding the quality and continuity of acquisition.
• Manage team capacity, motivation, accountability and performance, including organising country team meetings.
• Qualify new clients using assessment criteria focused on diversity, inclusion and alignment with PUM’s green and social goals.
• Approve project proposals and ensure they contain accurate and complete information for programme managers to identify suitable experts.
• Collaborate with programme managers to support alignment, shared goals and successful projects.
• Occasionally welcome and accompany visiting experts.
• Manage client relationships after acquisition to ensure continuity, engagement quality and strategic fit.
• Lead professional briefing and debriefing sessions for quality assurance, data collection and learning.
• Monitor performance and use data to share insights and improve results.
• Ensure compliance with organisational policies and quality standards, and adherence to project timelines.
• Travel occasionally within Ghana for project development visits, partnership meetings and country team meetings.

Benefits

• Competitive fee aligned with local market standards.
• Opportunity to contribute to sustainable community development and create impact for businesses.
• Opportunity to use expertise to make a tangible impact on businesses worldwide.
• Continuous learning through exposure to diverse people and cultures.
• Opportunity to build a professional network with institutional funders, government entities and NGOs.
• International exposure in a multicultural environment.

What This Job Offers

• Career Level: Manager