Country Club Golf Attendant - Part Time

Village of North Palm Beach•Village of North Palm Beach (Country Club), FL

1d•Onsite

About The Position

Country Club Attendants provide superior customer service to North Palm Beach country club members and guests. Employees in this category have varying responsibilities depending on the area of assignment within the golf facility; i.e., starter, ranger, driving range attendant, cart attendant, and golf shop clerk. Essential Functions Interacts with all members and guests in a friendly, courteous and professional manner. Responds to emergencies, complaints and problems promptly and informs supervisors accordingly. Sets up and assists in coordinating special activities and events (e.g., golf leagues, tournaments, etc.). Performs routine custodial and maintenance tasks to ensure facilities and grounds are clean and safe. Prepares accurate reports as needed and organizes and maintains records of assigned function. Provides support to other staff members in achieving departmental objectives and sustaining efficient operations. ADDITIONAL FUNCTIONS/REQUIREMENTS OF ASSIGNED AREAS STARTER Starts golfers on first tees in accordance with starting time sheets. Communicates general information regarding the golf course and playing conditions and delivers daily messages from the Head Golf Professional. Assists in filling divots and repairing ball marks on the golf greens as needed. RANGER Regularly patrols the course using golf carts, reports problems or any unusual activity to supervisors and routinely checks players for starter tickets to ensure only authorized golfers are playing. Maintains an orderly flow of play while advising golfers of proper golf protocol and etiquette. Assists in filling divots and repairing ball marks on the golf greens as needed. DRIVING RANGE ATTENDANT Opens and closes the driving range, turns on and off alarm system and secures the facility. Washes golf balls, collects balls using range picker, maintains ball dispensers and picks up range baskets. Enforces driving range rules and regulations which include the dress policy. CART ATTENDANT Prepares and issues carts to golfers and monitors the return of carts at the end of play. Washes and cleans golf carts and replaces carts that break down or are in need of repair. Charges batteries and maintains proper water levels in batteries. GOLF SHOP CLERK Greets visitors, registers and checks in golfers, and answers/routes incoming telephone calls. Assists in the ordering, receiving, stocking and selling of merchandise. Processes cash and charge payments, issues receipts, and maintains records of daily transactions. (The above lists of functions are not meant to be all inclusive. Other duties may be required and assigned.)

Requirements

At least eighteen (18) years of age.
High school diploma/GED.
Previous experience in a customer service capacity.
Knowledge of golfing operations and/or participation in the game of golf.
Knowledge of basic first aid procedures and CPR.
Ability to understand, follow and transmit written and/or oral instructions.
Ability to establish and maintain effective working relationships with other employees, supervisors and the public at large.
Knowledge of current computing technologies, software applications and point-of-sale systems pertinent to the golf shop industry.
Valid Florida driver’s license to operate golf carts and range pickers.
Regularly required to reach with hands and arms and frequently required to stand, walk, and use hands to handle, feel or operate objects, tools or controls.
Occasionally required to sit, climb or balance, stoop, kneel, crouch or crawl.
Frequently lift and/or carry up to 25 pounds and occasionally lift and/or move more than 50 pounds.
Assignments may require standing for long periods of time.
Frequently works in outdoor environments with regular exposure to adverse conditions: heat, cold, humidity, dust, fumes or airborne particles, toxic or caustic chemicals, etc.
Some tasks include working in and around mechanical parts and moving vehicles, where heightened awareness to surroundings and observance of established safety precautions are essential in the prevention of injuries or accidents.
On occasion, may be exposed to electrical shock.
The noise level in the work environment is usually moderate to loud.
Generally works under normal office conditions with infrequent exposure to adverse environmental factors.

Nice To Haves

Previous experience having worked in a golf course setting.

Responsibilities

Interact with all members and guests in a friendly, courteous and professional manner.
Respond to emergencies, complaints and problems promptly and inform supervisors accordingly.
Set up and assist in coordinating special activities and events (e.g., golf leagues, tournaments, etc.).
Perform routine custodial and maintenance tasks to ensure facilities and grounds are clean and safe.
Prepare accurate reports as needed and organize and maintain records of assigned function.
Provide support to other staff members in achieving departmental objectives and sustaining efficient operations.
Start golfers on first tees in accordance with starting time sheets.
Communicate general information regarding the golf course and playing conditions and deliver daily messages from the Head Golf Professional.
Assist in filling divots and repairing ball marks on the golf greens as needed.
Regularly patrol the course using golf carts, report problems or any unusual activity to supervisors and routinely check players for starter tickets to ensure only authorized golfers are playing.
Maintain an orderly flow of play while advising golfers of proper golf protocol and etiquette.
Open and close the driving range, turn on and off alarm system and secure the facility.
Wash golf balls, collect balls using range picker, maintain ball dispensers and pick up range baskets.
Enforce driving range rules and regulations which include the dress policy.
Prepare and issue carts to golfers and monitor the return of carts at the end of play.
Wash and clean golf carts and replace carts that break down or are in need of repair.
Charge batteries and maintain proper water levels in batteries.
Greet visitors, register and check in golfers, and answer/route incoming telephone calls.
Assist in the ordering, receiving, stocking and selling of merchandise.
Process cash and charge payments, issue receipts, and maintain records of daily transactions.