Counter Server / Front of House

Due' Cucina • Kirkland, WA

1d

About The Position

The Counter Server/Front of House role welcomes and assists customers, helps them learn about the menu and enjoy their Due' experience, and supports accurate and timely delivery orders. The employee learns to make fresh pasta and maintains cleanliness in dining areas and the pasta lab. The role also involves collaborating with back-of-house team members or managers to address customer concerns and following COVID-19 precautions in the dining area. Other duties may be assigned.

Requirements

• Enjoy spending time with customers and educating them about the food.
• Be a high-energy, proactive individual who thrives in a dynamic, fast-paced environment.
• Ability to work effectively and enjoy working as part of a diverse team.
• Attention to detail.
• Passion for food.
• Be at least 21 years old because alcohol service is required.
• Possess or be willing to obtain a current Food Handler Card and Alcohol Server Permit.
• Ability to stand continuously throughout an 8-hour shift.
• Ability to lift and carry up to 50 pounds.
• Ability to bend, reach, stoop, and move quickly.
• Finger and hand dexterity to operate kitchen machinery and knives.
• Ability to withstand temperature changes and occasional smoke, steam, and heat, and to work in a confined area.
• Ability to work under stress.
• Scheduling flexibility.

Nice To Haves

• Ability to speak or understand Spanish.
• Previous customer service experience in restaurants; training is provided for candidates without it.

Responsibilities

• Demonstrate and uphold the company’s core values.
• Learn and master the art of making fresh pasta.
• Become familiar with the menu and guide customers through their Due' experience.
• Communicate with delivery drivers, including UberEats and DoorDash, to ensure timely and accurate order fulfillment.
• Maintain accurate menu inventory across delivery platforms.
• Ensure compliance with COVID-19 precautionary measures in the dining area.
• Collaborate with back-of-house team members or managers to address customer concerns or dissatisfaction with dishes.
• Maintain cleanliness in all dining areas and the pasta lab, especially after pasta preparation.
• Greet every customer warmly and help them feel welcome.
• Perform other duties as necessary or assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed