Counter Server / Front of House

Due' Cucina • Seattle, WA

9d • $26 - $28

About The Position

The Counter Server / Front of House team member welcomes and assists customers, explains the menu, and helps create a positive Due' Cucina dining experience. The role also includes learning to make fresh pasta, coordinating with delivery drivers, maintaining accurate inventory across delivery platforms, and working with kitchen and management teams to resolve customer concerns. Team members maintain clean dining areas and the pasta lab and follow COVID-19 precautions in the dining area.

This is a fast-paced, customer-facing role for someone who enjoys food, working with people, and collaborating with a diverse team. Scheduling flexibility is required. Compensation is $25.55–$27.55 per hour, consisting of a base wage of $21.30–$23.30 per hour plus approximately $4.25 per hour in tips. Benefits include medical, dental, and vision insurance for employees working 30 or more hours per week, paid sick time, free meals during shifts, and employee dining discounts. The company also offers professional-development opportunities and advancement for top performers.

Requirements

• At least 21 years old because alcohol service is required.
• Possess or be willing to obtain a current Food Handler Card and Alcohol Server Permit.
• Ability to stand continuously throughout an 8-hour shift.
• Ability to lift and carry up to 50 pounds.
• Ability to bend, reach, stoop, and move quickly.
• Finger and hand dexterity to operate kitchen machinery and knives.
• Ability to withstand temperature changes and occasional smoke, steam, and heat, and to work in a confined area.
• Ability to work under stress.
• Scheduling flexibility.
• Enjoy spending time with customers and educating them about the food.
• High energy and a proactive approach in a dynamic, fast-paced environment.
• Ability to work and have fun as part of a diverse team.
• Attention to detail.
• Passion for food.

Nice To Haves

• Ability to speak or understand Spanish.
• Previous restaurant customer-service experience; training is available for candidates without it.

Responsibilities

• Demonstrate and uphold company core values.
• Learn and master the art of making fresh pasta.
• Learn the menu and guide customers through their Due' experience.
• Communicate with delivery drivers, including UberEats and DoorDash drivers, to support timely and accurate order fulfillment.
• Maintain accurate menu inventory across delivery platforms.
• Ensure compliance with COVID-19 precautionary measures in the dining area.
• Collaborate with back-of-house team members or managers to address customer concerns or dissatisfaction with dishes.
• Maintain cleanliness in dining areas and the pasta lab, especially after pasta preparation.
• Greet every customer warmly and help them feel welcome.
• Perform other duties as necessary or assigned.

Benefits

• Medical insurance, including an Employee Assistance Program, for employees working 30 or more hours per week.
• Dental insurance for employees working 30 or more hours per week.
• Vision insurance for employees working 30 or more hours per week.
• Paid sick time.
• Free meals during shifts.
• Employee dining discount at all Due' Cucina locations.
• Professional-development opportunities, including pasta making, restaurant management, and marketing.
• Fast promotions for top performers.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed