Will-Call South Anchorage

ALASKA INDUSTRIAL HARDWARE INC•Anchorage, AK

10d•Onsite

About The Position

Alaska Industrial Hardware, a subsidiary of Bering Straits Native Corporation is currently seeking qualified Counter Sales employees for our Eagle River retail location. Join our team as a Retail Sales Associate and play a key role in delivering an exceptional customer experience in a fast-paced, hands-on environment. In this role, you’ll be the go-to resource for customers—processing transactions, answering questions, and ensuring every order is pulled, prepared, and ready with accuracy and care. You’ll stay actively engaged throughout the day, from managing point-of-sale and warehouse systems to staging orders and supporting daily store operations. We’re looking for someone who is dependable, self-motivated, and thrives on staying busy while providing friendly, professional service. If you enjoy working with people, take pride in getting the details right, and have an interest in retail, construction, or mechanical products, this is a great opportunity to grow your skills and be part of a supportive team.

Requirements

Must be 18 years or older
High school diploma or equivalent
Basic computer skills
Basic knowledge of products sold
Ability to read, write, and perform basic math
Basic knowledge of UOMs, Shipping, and Transfer Units
Excellent communication skills, both written and oral
Must be self-motivated, being able to complete tasks during unsupervised periods
Must have reliable transportation to/from work
Must be able to obtain access to military installations

Nice To Haves

Background in the construction or mechanics trade
Basic understanding of sales principles and customer service practices
Proven work experience as a Retail Sales Associate, Sales Representative, or similar role
Pass a pre-employment drug screening
Have acceptable reference and background check results to obtain access to military base

Responsibilities

Process Point Of Sale (POS) transactions
Process Total Warehouse Logistics (TWL) transactions
Assure proper service and care is given to every customer
Pull and prepare customer orders quickly and accurately
Box and stage orders in a designated area for customer pick up
Take accurate notes and follow-up as required
Promptly and professionally answer the phone
Complete daily assignments at the direction of the store management team

Benefits

Health Insurance: medical, dental, and vision insurance plans for both yourself and your eligible dependents.
Employee Discount Program: generous employee discount on Alaska Industrial Hardware products after 90 days of employment, extendable to one eligible family member.
Retirement Savings: 401(k) plan with a company match of up to 6% of your contributions, subject to eligibility requirements. Additionally a 401(k) ROTH plan is available.
Continued Education Benefit: covers up to 50% of the cost for classes aimed at enhancing your skills in your current position.
Life Insurance: a $50,000 life insurance policy for each employee.
Additional Insurance Available: buy-ups for Life and AD&D insurances for self, and/or spouse and/or children, Accident, Hospital and Critical Illness insurances are also available.
Short- and Long-Term Disability: comprehensive coverage for both short-term and long-term disabilities, subject to eligibility requirements.
Paid Time Off (PTO): PTO is earned on an accrual basis, with increases based on your years of service. Additionally, you will receive paid time off for company-recognized holidays, jury duty, bereavement, subsistence and parental leave.
Health Club Benefit: monthly reimbursement of $50 for gym membership fees, available if you attend the gym at least 8 times per month.
Hiring Bonus: $500 upon completing 180 days of employment.