Counter Sales / Warehouse Associate

Eckart • Vincennes, IN

81d • Onsite

About The Position

Eckart LLC is seeking a career-oriented individual to join our Customer Service team, serving both the plumbing and electrical sides of the business. This role operates in a fast-paced, dynamic, and rewarding environment. The position assumes responsibility for all counter sales and product returns, while providing expertise as a member of the customer service team. The company's mission is "Stock It, Know It, and Stand By It," and their vision is to provide the finest quality products to contractors, facility maintenance departments, and homeowners, with highly trained and motivated employees serving the customers.

Requirements

• Exceptional customer service skills
• Ability to develop long-term relationships and generate referrals from your customers
• Excellent communication skills
• Impeccable organizational skills with high attention to detail
• Time management & multitasking skills to serve several customers at the same time
• Strong networking skills, outgoing personality
• Self-motivated; able to function effectively both independently and as a member of a team
• Proven ability to learn quickly and work effectively in a fast-paced work environment
• Minimum of a high school diploma or equivalent required
• Final candidates will be required to undergo and pass a pre-employment drug screen.

Nice To Haves

• Post-Secondary courses in Plumbing, Electrical or Heating are considered an asset
• Knowledge of the Plumbing, Electrical and Heating industry or a background in plumbing products would be considered an asset

Responsibilities

• Offering exceptional customer service at our counter and over the phone
• Responding to inquiries and processing incoming calls and orders
• Processing orders in the system
• Sourcing materials for customers when currently not in stock
• Consistent training and understanding of current products
• Developing and maintaining positive customer relationships
• Handling returns as required
• Keeping counter and sales area clean
• Merchandising and showcasing product
• Other duties as required

Benefits

• Medical, Dental, and Vision insurance after 30 days
• 401K match after one year of service
• Paid time off
• Career growth
• Paid Holidays
• Company paid life policy
• Employee discount at just 5% over Eckart’s cost
• Good group of people, low stress environment, family-oriented philosophy.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED