Counter Sales Lead
About The Position
Rexel USA is seeking a Counter Sales Lead to join its team in Glenwood Springs, Colorado. The role provides immediate customer service and product knowledge at the counter, helping customers promptly and courteously with purchases, orders, and returns. The Counter Sales Lead supports electrical distribution sales and customer relationships, trains and mentors Counter Sales Representatives, and works with the branch team on receiving, shipping, and stocking. The position may also support other branch functions as needed, including inside sales, order preparation and fulfillment, material handling, and branch equipment maintenance.
Requirements
- High school diploma or GED.
- Strong negotiation and interpersonal skills, including the ability to communicate across internal and external groups.
- Strong written and verbal communication skills.
- Ability to work well as part of a team.
- Strong organizational skills.
- Ability to work efficiently and meet tight deadlines.
- Ability to type on a computer keyboard.
- Positive attitude and desire to improve electrical product knowledge.
Nice To Haves
- Four or more years of customer service, sales, or electrical distribution experience.
- Previous branch experience.
- Certification to operate a forklift, hand truck, pallet jack, and other warehouse equipment.
- Electrical product knowledge and experience, including lighting, switchgear, controls, and electrical commodities.
- Knowledge and experience in electrical distribution or other electrical sales environments.
- Familiarity with automated order-entry systems and Windows-based PC software.
Responsibilities
- Assist customers promptly and courteously with purchases, orders, and returns.
- Support electrical distribution sales for the counter business and develop new and existing customer relationships.
- Train and mentor Counter Sales Representatives.
- Maintain and expand product knowledge.
- Inform the manager of potential hazards or situations that could affect customer satisfaction.
- Assist with daily restocking and showroom maintenance, keeping the showroom and counter clean and organized.
- Perform other branch functions as needed, including inside sales; preparing and filling orders; receiving, stocking, staging, and shipping material; and maintaining branch equipment.
- Perform other duties as assigned.
Benefits
- Medical, dental, and vision insurance.
- Life insurance.
- Short-term and long-term disability insurance.
- 401(k) with employer match.
- Paid vacation and sick time.
- Paid company holidays and flexible personal days.
- Tuition reimbursement.
- Health and wellness programs.
- Flexible spending accounts and HSA accounts.
- Commuter transit benefits.
- Optional insurance, including pet insurance, legal assistance, critical illness, and home and auto insurance.
- Employee discount programs.
- Professional training and development programs.
- Career advancement opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
