Counter Sales Associate - Evergreen

Next Supply • Waterloo, ON

10d • Onsite

About The Position

NEXT Supply is the new generation of supplier in wholesale Plumbing and Hydronics – setting superior standards in service, product availability and delivery. NEXT has strategically located local warehouses across and beyond the GTA, each with a full quantity of inventory and strong, strategic delivery capabilities.

As a Counter Sales/Warehouse Associate, you will provide excellent service by communicating with customers, understanding their needs, and offering effective solutions. This role combines sales responsibilities with hands-on warehouse tasks, ensuring smooth operations and customer satisfaction.

Requirements

• Over 2 years in a customer-facing role within the industry.
• A clear police record is necessary for employment.
• Knowledgeable in plumbing and hydronics, with a strong history of good customer service and making strong connections.
• Ability to explain technical details effectively to different people.
• Skilled at handling busy counter operations.
• Can use computer applications with ease.
• Can work independently, takes charge, and is responsible.
• Flexible with work hours to fit the needs of the business.

Responsibilities

• Provide fast and friendly service at the counter, over the phone, and through email.
• Assess customer needs and offer assistance and solutions.
• Process orders quickly, handle returns and the required paperwork, and source items that are not in stock.
• Help with picking and packing orders, restocking items, and accurately keeping track of inventory.
• Assist with warehouse tasks to keep the area clean and safe.
• Assist with loading and unloading deliveries while making deliveries when needed.
• Work alongside team members to resolve issues related to orders, transfers, and purchase orders.
• Provide support and training to junior staff.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed