counter person

Midas BRATCHER•Orland Park, IL
•Onsite

About The Position

Midas BRATCHER in Orland Park, IL is looking for an enthusiastic and customer-focused Counter Person to join our team! This is a great opportunity to be the face of a trusted automotive brand, helping customers get back on the road with confidence. If you love working with people and have a passion for the automotive industry, we want to hear from you!

Requirements

  • Previous experience in automotive service, counter sales, or customer service preferred
  • Strong communication and interpersonal skills
  • Basic knowledge of automotive repair and maintenance services is a plus
  • Ability to multitask in a fast-paced service environment
  • Proficiency with point-of-sale systems and basic computer skills
  • Reliable, punctual, and team-oriented attitude
  • Valid driver's license required

Responsibilities

  • Greet and assist customers at the service counter in a friendly and professional manner
  • Listen to customer concerns and accurately communicate vehicle service needs to technicians
  • Provide repair and maintenance estimates, explain services, and recommend appropriate solutions
  • Process customer transactions, invoices, and payments efficiently
  • Answer incoming phone calls and schedule service appointments
  • Follow up with customers on vehicle status and service completion
  • Maintain a clean, organized, and welcoming front counter area

Benefits

  • Opportunity for advancement
  • Paid time off
  • 401(k)
  • 401(k) matching
  • Company parties
  • Competitive salary
  • Employee discounts
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